Summary
Overview
Work history
Education
Skills
Certification
Personal Information
Languages
Affiliations
Work availability
Timeline
CustomerServiceRepresentative
Mohammed Hakami

Mohammed Hakami

Jeddah,Saudi Arabia

Summary

Accomplished professional with extensive expertise in employee relations, people management, and customer service. Demonstrates exceptional communication skills, time management, and adaptability. Proficient in Excel and MS Office, with a strong background in regulatory compliance, cash handling, and banking ethics. Adept at team building, decision making, and employee training coordination. Committed to enhancing employee engagement and providing meticulous attention to detail in all tasks. Career goal: To leverage comprehensive skills in a dynamic environment to drive organisational success.

Overview

8
8
years of professional experience
1
1
Certification

Work history

HR Coordinator

Dallah East Bridge for Investment (Dallah Albaraka Group)
Jeddah, saudi arabia
04.2018 - Current
  • Office work
  • Writing contracts
  • Receiving mails
  • Government relationship
  • Registering Employees in attendance program,
  • Card employees issuance
  • Archiving
  • Assist With Payroll
  • GOSI
  • Employee Relations
  • Maintained and organized employee files for accurate, easily retrievable records.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Wrote professional letters, emails and memoranda for business communication.
  • Coordinated staff performance and productivity assessments.
  • Wrote employee references for staff leaving company positions.
  • Hand-sorted letters and small parcels, placing in postal trays for distribution.
  • Collated information for employee status reports, enabling payroll, performance and compliance reviews.

Teller

al Rajhi Services
Makkah, saudi arabia
09.2016 - 01.2018
  • Solved customer issues and disputes using accurate banking information and policies, maintaining loyalty and satisfaction.
  • Took care to verify transactions and maintain security protocols, protecting institution from avoidable losses.
  • Processed cash deposits and withdrawals for customers.
  • Identified and mitigated potential fraud and transaction risks.
  • Issued certified cheques to serve customer needs.
  • Placed orders for customer checks and verified starting numbers.

Education

Bachelor's degree - Administrative sciences

King Abdulaziz university
Jeddah, Makkah Region

Skills

  • Communication
  • Read and understand work-related materials
  • Time management
  • Adaptable
  • Team Building
  • Decision making
  • Excel proficiency
  • Employee training coordination
  • People Management
  • Employee administration support
  • Employee engagement
  • Customer Service
  • Attention to Detail
  • Account management
  • Complaint resolution
  • MS Office
  • Banking ethics

Certification

  • BD Administrative science
  • International certificate in IT skills (6 months)

Personal Information

  • Date of birth: 07/28/1997
  • Nationality: Saudi

Languages

English
Upper intermediate

Affiliations

  • Self development
  • cars
  • volunteer

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

HR Coordinator

Dallah East Bridge for Investment (Dallah Albaraka Group)
04.2018 - Current

Teller

al Rajhi Services
09.2016 - 01.2018

Bachelor's degree - Administrative sciences

King Abdulaziz university
Mohammed Hakami