MOHAMMED JIFFRY IMRANKHAN
Riyadh
Summary
Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.
Overview
16
16
years of professional experience
Work History
Restaurant Supervisor
Pattis France International Trading Company
12.2021 - Current
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Streamlined operations for increased efficiency by implementing staff training programs.
- Enhanced team performance with regular evaluations and constructive feedback.
- Managed inventory control, reducing waste and optimizing resources allocation.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.
Server
Cheesecake Factory Inc
03.2019 - 10.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Steakhouse,Piatto And Firegrill
04.2011 - 12.2013
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Restaurant Supervisor
Dinemore
02.2008 - 01.2011
- Conducted weekly and monthly staff meetings to review performance and discuss upcoming events.
- Developed and implemented standard operating procedures to maintain smooth operations.
- Monitored food inventory and supplies to prevent waste.
- Controlled food costs and managed inventory.
Education
High School Diploma -
AL Minhaj National School
Sri Lanka, NawalapitiyeSkills
- Conflict Resolution
- Health and safety standards
- Service quality enhancements
- Sales operations
- Guest Relations
- Team Coordination
- Hospitality
- Service Quality
- Staff Scheduling
- Employee Motivation
Languages
Tamil, Sinhala
Native language
English
Intermediate
B1
Arabic
Elementary
A2
Certification
- Employee of the month, Steak House - March 2012
- Excellence in sales, Hameedia - January 2017
- House keeping practice- Berjaya hotel - February 2017
- Outstanding Performance - Cheesecake factory - September 2020
- Superstar- Cheesecake factory - July 2021
Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Restaurant Supervisor
Pattis France International Trading Company
12.2021 - Current
Server
Cheesecake Factory Inc
03.2019 - 10.2021
Server
Steakhouse,Piatto And Firegrill
04.2011 - 12.2013
Restaurant Supervisor
Dinemore
02.2008 - 01.2011
High School Diploma -
AL Minhaj National School
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