Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riyaz

Hyderabad

Summary

SAP BRIM Consultant with 9+ years of experience in SAP Convergent Charging (CC) integration with SAP S/4Hana and ERP. Experience in implementation and support projects with Agile Methodology in Scrum. Extensive experience in solution design, configuration, troubleshooting, defect analysis & fixes. Highly skilled at designing custom-made solutions to accommodate client-specific requirements. Utilizes effective communication abilities to establish good relationships with clients and foster sustained business growth.

Overview

10
10
years of professional experience

Work History

Senior Consultant

Hyderabad
07.2021 - Current
  • Working for an airline client
  • Responsible to understand and gather the requirements & create complex SAP CC Charge Plans
  • Prepared the design & functional specification documents in CC
  • Constantly provided apt resolutions to customer queries and concerns, value-added solutions/suggestions to the client, and have been appreciated for efficient and quick resolutions
  • Integrated all the BRIM components including Subscription Order Management (SOM), Convergent Mediation (CM), Convergent Charging (CC), and Convergent Invoicing (CI)
  • Determined areas for improvement and implemented processes to alleviate problems in overall solution including SOM and CI
  • I had the opportunity to contribute to different project stages, which encompassed defining requirements, designing and constructing a solution, assessing potential risks, tailoring, conducting tests, and offering training
  • Resolved customer queries and issues using effective communication and providing step-by-step solutions.

Consultant

Hyderabad
08.2019 - 07.2021
  • Involved in various stages of a project including defining requirements, designing and building a solution, analyzing risks, customizing, testing, and providing training
  • Configured SAP CC Product Catalog items especially defining complex charges, pricing macros, tables, and charge plans Implemented cancellation functionality with credit and debit amounts in CC
  • Worked on the configuration of Billable Item management in Convergent Invoicing
  • Monitored BITs flowing to SAP CI system from working directory in SAP CC
  • Configured web services in SOAMANAGER Provided guidance and assistance to colleagues, enabling them to develop independent skills within the team
  • Trained the business users Prepared CC design document and error handling document
  • Responsible to configure the products and subscription contracts in SAP S/4Hana SOM
  • Actively participated in requirement-gathering workshops
  • Created charges and charge plans Web service configuration in SOAMANAGER Responsible for integrating all the S/4 HANA BRIM components(CC, SOM, CI)

Associate Consultant

.
Hyderabad
01.2018 - 08.2019
  • Defects investigation and analysis in, CC
  • Tuning of CC Instance parameters and JVM parameters
  • Monitored the erroneous files generated in CC system in bulkloaders and reprocessed them to send to the billing system (SAP CI)
  • Prepared monitoring reports for performance health checks on the SAP CC system which included cache, JCO processing time, activation scheduler, Java heap utilization, garbage collection count, CPU consumption, database response, bulkloader transfer failures etc
  • Thereby increasing by performance of the system by 30%
  • Coordinating with team in day-to-day trouble shooting issues
  • Resolved the customer tickets with 99% accuracy and efficiency
  • Involved in post-up gradation of SAP CC 5.0 checks
  • Client: Tantalum Enhanced the charges/charge plans based on the new requirements
  • Responsible to monitor the workflows and take necessary actions in case of workflow abortion
  • Efficiently address issues raised by client via tickets
  • Involved in regression testing via the Harman Spark app for booking the parking slot
  • Fine-tuned the CC parameters to improve the performance of CC system
  • Created CM workflow for reading the files from S/4 system and merging them into a single file
  • Enhanced the workflows in CM to report data flow accurately from/into CM system.

Associate Consultant

.
Hyderabad
08.2015 - 12.2017
  • I traveled to the Netherlands to partake in a knowledge transfer program facilitated by the SAP implementation team
  • Monitoring instance logs through Admin+ Tool Manually prepared daily monitoring reports on Instance map, Disk-space utilization, Swap space usage, Memory usage, CPU utilization, and GC logs
  • Responsible for tuning instance parameters and JVM parameters of CC
  • Worked on the rating engine for prepaid and postpaid using SAP CC
  • Monitoring instance logs through Admin+ Tool Responsible for tuning the instance parameters and JVM parameters of CC.

Education

Bachelor of Computer Applications -

Osmania University
Hyderabad

Skills

  • SAP Convergent Charging 2023
  • SAP S/4 Hana 2020 SOM, CI
  • Admin Tool
  • Core Tool
  • Setup Tool
  • SAP CC Cockpit
  • Postman
  • SOAPUI
  • Wily Introscope 9
  • Billing And Invoicing
  • Core Java
  • Advanced Java
  • HTML5
  • CSS3

Timeline

Senior Consultant

07.2021 - Current

Consultant

08.2019 - 07.2021

Associate Consultant

.
01.2018 - 08.2019

Associate Consultant

.
08.2015 - 12.2017

Bachelor of Computer Applications -

Osmania University

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Riyaz