Mohammed Mahdi Ali Kojok
Saihat, Dammam,Kingdom of Saudi Arabia
Summary
OBJECTIVES To work with a challenging and reputable organization that will offer the opportunity for increasing levels of responsibilities and professional growth and gain on-the-job experience to render better services to organization. Result driven, customer oriented professional with 15 plus years of management experience in both Food Manufacturing Company and retail environments. I have a keen knowledge on how to effectively balance all aspects of relationship management, employee relations/development, data analysis, sales goals. workforce optimization and ongoing process improvement. Summary of Qualification Administration, Troubleshooting, Backup and Disaster Recovery, Planning and Designing Network Infrastructure with Microsoft Windows Server 2003 Programming Querying Using SQL 2000 Database Querying Using SQL 2005 Database Database Design using SQL Server and Office Access Experience with Windows (98, 2000, ME, XP, 2003 server, Vista) MS Dos JAVA applications development HTML/CSS web pages design Knowledge in Linux (Red hat 9.0, Ubuntu, SUN Solaris) Programming
Overview
8
8
years of professional experience
Work History
Chief Operations Officer
Muntazah Holding Group of Companies
01.2021 - Current
- Direct and oversee all budgets, ensuring financial goals are met each year
- Analyze client needs and develop strategies for meeting those needs more efficiently
- Evaluate all aspects of business performance and present findings to stakeholders
- Met yearly profit goals, increasing annual profit by three to eight percent each year
- Conducted in-depth analysis of costs and profits and implemented improved methods for tracking and measuring financial performance
- Wrote quarterly and yearly budgets for all company departments
- Reduced costs by implementing new budgetary strategies across several departments
- Directed all operations, including marketing, finance, it and procurement
- Increased operating profits over the prior year through strategic plan execution
- Creating realistic budgets and assisted the managers in remaining within those budgets
- Initiating payroll controls and operating best practices that eliminated ineffective procedures.
Vice President
Muntazah Food Company
01.2018 - 01.2020
- Managed regional budget and performed advisory role for overall budget activities
- Led team projects, counseled employees, recruited/trained volunteer staff, and created policies and procedures based on formal assessment for organizational change
- Authored annual business plan and negotiated annual vendor contracts
- Developed and implemented a strategic business plan to increase sales revenue by 25% over 3 years
- Managed the day-to-day operations of the business development team, including recruiting new employees and training existing staff
- Spearheaded an aggressive marketing campaign that increased customer acquisition by 50% in 1 year
- Collaborated with all departments (sales, finance, operations) to ensure company goals were met and exceeded expectations
- Managed the company’s largest client base of over 100 customers to ensure that all projects were completed on time and within budget
- Negotiated contracts with prospective clients as well as existing clients to secure additional work or increase project budgets
- Generate business opportunities by identifying potential markets in the assigned region
- Hire managers for different departments and appoint retailers and franchisee after thorough background analysis
- Participate in internal audits to verify whether necessary controls are being implemented and take appropriate action if discrepancies are found in any process
- Coordinate with the advertising agency and monitor the effectiveness of promotional campaigns
- Develop strategies to achieve excellence in overall operations
General Manager
Muntazah Food Industries
01.2017 - 01.2018
- Identified operational processes inefficiencies and recommended necessary improvements
- Facilitated month-end closing processes, invoicing, journal entries and account reconciliations
- Review monthly financial results with partners and identify opportunities to improve profitability
- Attended weekly meetings with revenue management to position of the company with a strong market relationship with valuable customers
- Responsible for the accounting department, including financial reporting, cash, accounts payable, accounts receivable, payroll, intercompany, fixed assets, and operational/cost accounting
- Manage staff of 420 to 450 employees in various departments such as front desk accountant, purchase, HR, IT, and maintenance
- Work closely with the partners and local banks regarding an annual line of credits and terms and conditions
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
- Inspect grounds, facilities, and equipment routinely to determine the necessity of repairs or maintenance
- Conducting quality, timely performance feedback and performance appraisals
- Ensuring store/district compliance with company operating policies and procedures
- Evaluating store performance, receive and incorporate feedback from store inspections, and implement action plans to improve store/district ratings
- Ensuring overall maintenance of the facility and execution of preventive maintenance
- Maintaining all financial records, general bookkeeping, and processing payroll.
Senior Sales Manager
Muntazah Food Industries
01.2016 - 01.2017
- Actively monitored all major KPIs of the sales team of 18 reps to identify challenges and design innovative sales strategies based on thorough research and data analysis
- Perform market analysis to develop a new business plan to migrate the business to a different type of restaurant with capital investment
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
- Led and directed team members on effective methods, operations and procedures
- Carefully developed a lucrative annual food and beverage marketing plan and a strict budget to maximize profits
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes.
Sales Manager
Nature Valley
01.2015 - 01.2016
- Verified that prices, discount and payment terms, and products on purchase orders were in accordance with the customer's contract
- Cleaned up and maintained Customer and Sales Max databases
- Using Report Writer and Crystal I created reports to extract data and ran daily, weekly, quarterly sales, bookings, and backorder reports for distribution
- Effectively interacted with the Sales, Production, and Purchasing Departments to ensure order fulfillment in a timely manner
- Tracked product evaluation loaner requests
- Customer point of contact for product and pricing information, backorders, shipment dates, and tracking of processed orders in Max
- Investigated problems and found resolutions
- Key achievement: Voted Salesperson of the Year in 2015
- Commended by the CEO as “the most skillful marketer I’ve ever met.”
Sales Supervisor
Nature Valley
01.2014 - 01.2015
- Exceeded sales target for all years by over 15%
- Boosted customer satisfaction from 78% in 2014 to 91% in 2015
- Managed to upsell products by focusing on customers’ past purchases
- Worked in this fast-paced retail environment I have held various positions throughout the facility, each focusing on a different aspect of the retail business industry
- Scheduled commercials, inserting order schedules
- Planned, coordinated, and oversaw five yearly station events
- Worked with promotions department to determine sales opportunities
- Met and exceeded quarterly budgets.
Education
Graduated Engineer - Computer Engineering & Informatics
Beirut Arab University
Skills
- Work cohesively with the CEO while managing the company's day-to-day operating activities
- Develop short-term and long-range strategic business goals to be executed by Senior Management
- Manage all budget constraints and other financial commitments
- Establish performance expectations for all areas of the business Assess policies and procedures to determine best practices
- Allocate the appropriate resources to all business channels
- Seek new business relationships with manufacturers to reduce cost of our product
- Maintain a solid business relationship with all our clients to exceed expectations
- Manage cost and margin control by reviewing quarterly and annual financial goals
- Strategic & Tactical Planning
- Account Development/ Acquisition
- Target Marketing & Penetration
- Sales Team Training/ Supervision
- P&L/ Financial Reporting / Cheques Approval signatory authority
- Competitive Sales Analysis
- Budget Management
- Inventory Distribution Control
- Broker/ Vendor Relations
- Policy Formulation
- Sales Presentations/ Closing
- Contract Negotiations
- OTHER SKILLS
- Strong analytical, interpersonal and communications skills
- Ability to adapt to a changing environment
- Holds no bars against travel and relocation
- Highly proficient in word processing, spreadsheet, and presentation applications and inclined towards working in a technology-driven environment
Timeline
Chief Operations Officer
Muntazah Holding Group of Companies
01.2021 - Current
Vice President
Muntazah Food Company
01.2018 - 01.2020
General Manager
Muntazah Food Industries
01.2017 - 01.2018
Senior Sales Manager
Muntazah Food Industries
01.2016 - 01.2017
Sales Manager
Nature Valley
01.2015 - 01.2016
Sales Supervisor
Nature Valley
01.2014 - 01.2015
Graduated Engineer - Computer Engineering & Informatics
Beirut Arab University