Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohammed Saeed Al Shahrani

Yanbu

Summary

Dynamic Senior Telecommunications Specialist with a proven track record at Marafiq, excelling in network capacity enhancement and seamless technology integration. Adept at problem-solving and team leadership, I enforce strict security protocols while optimizing telecommunications infrastructure. Committed to continuous learning, I drive efficiency and foster collaboration across cross-functional teams.

Overview

26
26
years of professional experience

Work History

Senior Telecommunications Specialist

Marafiq
06.2023 - Current
  • Prepared purchase requisitions to obtain networking and telecommunications equipment, computer hardware and software and test equipment.
  • Increased overall network capacity by designing, implementing, and maintaining scalable telecommunications infrastructure solutions.
  • Verified service by re-programming circuits and alarms and conferring with team of engineers.
  • Collaborated with cross-functional teams to develop cohesive strategies for achieving short-and long-term business objectives.
  • Ensured seamless integration of new technologies into existing infrastructure with thorough testing and validation procedures to minimize potential disruptions.
  • Safeguarded sensitive data by enforcing strict security protocols across all aspects of telecommunications operations.
  • Evaluated and tested software and hardware to determine compatibility with existing systems, efficiency and reliability.
  • Expedited issue resolution times using advanced diagnostic tools to assess root causes accurately and recommend effective remediation measures efficiently.
  • Liaised with component vendors to properly operate and maintain telecommunications equipment.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • update standards and procedures to maintain safe work environment.
  • In addition to my main tasks, serve as a SALEM ambassador for the Operational Technology department to implement MARAFIQ loss prevention standards and procedures, as well as maintain and organize related documents.

Team Leader

Siemens Ltd
11.2013 - 05.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Developed method of statement , risk management plans, minimizing potential project disruptions and ensuring timely delivery.
  • Built and maintained strong client relationships, leading to repeat business and referrals.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Engage in and participate in root cause analyses (RCA) for telecom network issues across the customer network.


Telecommunications Engineer

Siemens Limited
04.2004 - 10.2013
  • Ensured compliance with regulatory requirements through diligent monitoring and reporting of telecommunications activities.
  • Researched and recommended network and data communications hardware and software.
  • Coordinated installation of new users and relocations of existing users.
  • Performed telecommunication and networking business evaluations.
  • Installed, maintained and supported voice/data applications such as SDH, PDH, PSE, PLC and MPLS TP.
  • Participated actively in industry conferences or workshops staying abreast latest trends and technologies, applying insights gained to improve operations and services.
  • Streamlined processes by automating manual tasks, leading to increased accuracy and efficiency in telecommunication operations.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Interpreted electrical schematics and design documents for system installation and build-out.
  • Developed customized solutions for businesses to address unique telecommunication needs, resulting in increased productivity.
  • Delivered comprehensive training sessions for staff members on proper use of telecommunications equipment, boosting overall proficiency levels throughout the organization.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, SDH, PDH, PSE, and PLC applications.
  • Optimized network capacity by conducting thorough analyses and identifying opportunities for improvement.
  • Managed complex projects involving multiple stakeholders, ensuring successful deployment of telecommunications infrastructure.
  • Enhanced customer satisfaction with timely resolution of technical issues, ensuring optimal service quality.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of SDH, PDH, PSE, PLC and MPLS TP.
  • Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
  • Tested equipment and circuits using various tools such as data tester, OTDR, Optical meters and Level/Generator meter and network diagnostic tools.

Assistant Engineer

King Khalid University
01.2003 - 03.2004
  • Assisted in development, design and execution of projects.
  • Provided technical assistance to staff when needed.
  • Reduced production downtime by troubleshooting equipment failures and implementing preventive maintenance measures.
  • Provided technical support during construction phases of a project including field supervision or inspection services.
  • Optimized performance of mechanical systems by conducting thorough analyses and recommending improvements.

Sales Representative

Al Sam'a Co
01.2000 - 12.2003
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Bachelor of Engineering Technology - Telecommunications

College of Telecommunication And Electronics
Jeddah

Skills

  • Self-motivation and initiative
  • Team leadership
  • Patience and perseverance
  • Telecom billing systems
  • Time management expertise
  • Continuous learning mindset

Languages

Arabic
Native or Bilingual
English
Professional Working

Timeline

Senior Telecommunications Specialist

Marafiq
06.2023 - Current

Team Leader

Siemens Ltd
11.2013 - 05.2023

Telecommunications Engineer

Siemens Limited
04.2004 - 10.2013

Assistant Engineer

King Khalid University
01.2003 - 03.2004

Sales Representative

Al Sam'a Co
01.2000 - 12.2003

Bachelor of Engineering Technology - Telecommunications

College of Telecommunication And Electronics

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Mohammed Saeed Al Shahrani