Mohammed Abdul Sheraaz
Buraidah, Al-Qassim Region,Saudi Arabia
Summary
Articulate Claims Handler skilled in building positive relationships with clients and policyholders to achieve satisfactory settlements. Takes direction well to achieve tasks within time and quality constraints. Works with focus and attention to detail for accurate, reliable recordkeeping. Committed claims handling professional with extensive experience in Claiming insurance. Gathered, recorded, and processed information accurately and efficiently for reliable claim management. Built positive relationships with customers and colleagues for enhanced service provisions.
Overview
11
11
years of professional experience
Work History
Computer Technician
Vision Eye Specialist Center
Buraidah, Al-Qassim Region , AI-Qasslm Region
04.2021 - Current
- Maintain and Regulate the Out and In Patient Insurance Claiming by Manual and Online Through Waseel & Naphies.
- Controlling the Balance Amount of Insurance Companies. For Eg: (Bupa, Bupa Aramco, Globe Med,Etc...)
- Maintained optimum levels of IT support to administration through updates and ensuring users provide proper work
- Confidently installed software and hardware remotely and in person
- Maintained high levels of customer satisfaction by explaining complex technical concepts in a clear and understandable manner
- Diagnosed and repaired hardware defects with 100% accuracy
- Consistently minimized downtime and maintained detailed and accurate records within CMMS
- Successfully resolved all IT problems
- Monitored and managed repair parts inventory
- Analyzed and maintained computer and network systems
- Installed drivers for computer hardware and accessories, ensuring correct setup.
Computer Technician
Al-Mandaryah
Buraidah, Al-Qassim Region , Saudi Arabia
08.2015 - 01.2021
- Performed various fault finding and troubleshooting tasks, minimizing delays and maximizing productivity
- Accurately diagnosed faults down to the component level for swift resolution and repair
- Conducted training for help desk and technical support staff to ensure proper and timely support
- Managed meta software.
Computer Engineer
Techno computers
Hyderabad, Telangana State, India , Telangana State..lndia
01.2013 - 06.2015
- Participated in internal audits of quality management system
- Travelled to customer sites to provide prompt resolutions to issues
- Translated project requirements to detailed hardware architecture design concepts
- Outlined design requirements, BOMs, functional specifications, and reports to document development processes
- Worked closely with the testing designer to execute and improve test coverage.
Education
Diploma in Computer Software and Hardware - CCNA,MCITP,LINUX
zoomTechnology
Hyderabad, Telangana, India. 03.2013 -
Bachelor in Information Technology - Computer and Information Technology
Mumtaz Engineering College
Hyderabad, Telangana, India. 05.2012 -
Certificate of Higher Education - Mathematics, Physics and Chemistry.
Narayana Junior College
Hyderabad, Telangana, India. 05.2008 -
GCSE -
Nilofar High School
Hyderabad, Telangana, India. 05.2006 -
Skills
- Investigative research
- Credit and collections
- Payment management
- General ledger
- Billing dispute resolution
- Accounting
- Communication skills
- Problem-solving
- Payroll administration
- Public relations
- Time management
- Hardware installations
- Software patches
- Customer service
- Software development
- System monitoring
- Technical issues analysis
- Hardware upgrades
- Operating systems
- Troubleshooting proficiency
- Data entry
Languages
Urdu
Fluent
English
Fluent
Arabic
Upper intermediate
Affiliations
- Reading Books, Sports, Creative Activities
Timeline
Computer Technician
Vision Eye Specialist Center
04.2021 - Current
Computer Technician
Al-Mandaryah
08.2015 - 01.2021
Diploma in Computer Software and Hardware - CCNA,MCITP,LINUX
zoomTechnology
03.2013 -
Computer Engineer
Techno computers
01.2013 - 06.2015
Bachelor in Information Technology - Computer and Information Technology
Mumtaz Engineering College
05.2012 -
Certificate of Higher Education - Mathematics, Physics and Chemistry.
Narayana Junior College
05.2008 -
GCSE -
Nilofar High School
05.2006 -
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