Maximo and Epicor
Mohammed Yousuf Khan
Automotive Workshop Counter Facilitator
Riyadh
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Automotive Workshop Counter Facilitator
Vinnell Arabia (Under the Sponsorship of Arabian Services Company)
Riyadh
05.2011 - 12.2021
- Assist in developing stock orders.
- Maintains an organized, clean and safe work area.
- Provide exemplary, prompt customer service.
- Use parts knowledge to assist other team members answer questions for customers.
- Provides pricing and product information to customers.
- Perform other duties as assigned by direct supervisor in a professional and efficient manner.
- Used coordination and planning skills to achieve results according to schedule.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Exceeded goals through effective task prioritization and great work ethic.
- Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.
- Be friendly, professional and efficient when working with all customers, both on the phone and in person.
- Provide the same high level of service to the other dealership departments as is given to other customers.
- File the requisition copy in the repair order envelope.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Carried out day-to-day duties accurately and efficiently.
- Used Microsoft Word and other software tools to create documents and other communications.
- Handled / Serve 50 plus job orders per day.
Education
Bachelor of Science - Mathematics Education
Bachelor of Science
Hyderabad, India 05.1991 - 05.1994
Intermediate - Mathematics
Anwarul Uloom College New Mallepally
Hyderabad, India 05.1989 - 05.1991
SSC (Board of Secondary Education) -
Quli Qutub Shah Residential School For Boys
Hyderabad, India 05.1988 - 05.1989
Skills
Computer proficiency
undefinedSoftware
Ms Office
English, Arabic and Hindi
- Fluent in English reading and writing.
- Proficient in Arabic reading and typing.
- Fluent in Urdu and Hindi.
Certification
[Maximo Administrator
Driving License
Valid driving license of KSA and Know all over Kingdom of Saudi Arabia.
Expected Salary
7000.00 Sr Plus
Timeline
Automotive Workshop Counter Facilitator
Vinnell Arabia (Under the Sponsorship of Arabian Services Company)
05.2011 - 12.2021
Bachelor of Science - Mathematics Education
Bachelor of Science
05.1991 - 05.1994
Intermediate - Mathematics
Anwarul Uloom College New Mallepally
05.1989 - 05.1991
SSC (Board of Secondary Education) -
Quli Qutub Shah Residential School For Boys
05.1988 - 05.1989
[Maximo Administrator
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