Mohanad Alqahtani

Create, implement, and evaluate all human resource department policies, procedures, and structures.
Manage health and life insurance programs.
Design and implement effective training and development plans.
Perform quarterly and annual employee performance reviews.
Ensure all employee records are maintained and updated with new hire information or changes in employment status.
Identify the company’s hiring needs and manage the recruitment process to ensure it runs smoothly.
Track department budgets.
Respond to employees’ queries and resolve issues in a timely and professional manner.

• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Listened to customer needs and desires to identify and recommend optimal products.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
• Maintained compliance with company policies, objectives and communication goals.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

• Assistant to Chief of Public relations
  Tasks included prepare employees performance evaluation
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
• Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion