Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
training
Hi, I’m

Mohannad Alnajjar

Public Relationship
Jeddah,makkah

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Motivated with engaging personality and flexible approach.

Recently completed a business administration associate degree in public relations. Offering expertise in copywriting, editing and proofing of all types of communications.

Overview

5
years of professional experience
2
Languages

Work History

Aba International (Angelina Restaurant), Jeddah

Waiter
2021.04 - 2022.05 (1 year & 1 month)

Job overview

  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Leswan Resturant, yanbu,maddinah

Chef Assistant
2018.10 - 2019.10 (1 year)

Job overview

  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained high personal grooming standards and uniform presentation.
  • Maintained composure and work quality while under stress.
  • Identified issues, analyzed information and provided solutions to problems.

Actvision (Nescafe Dolce Gusto promotion campaign), Jeddah

Supervisor
2015.01 - 2015.10 (9 months)

Job overview

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Evaluated employee performance and coached and trained to improve weak areas.

Actvision (Nescafe Dolce Gusto lunch promotion campaign), Jeddah

Promoter
2014.01 - 2014.09 (8 months)

Job overview

  • Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
  • Visited trade shows, stores and community organizations to demonstrate products or services and answer questions from potential customers.
  • Demonstrated and explained Nescafe dolce gusto to over 50 customers daily to persuade customers to purchase product.

Sega Fredo, aldhahran

Barista
2012.10 - 2013.12 (1 year & 2 months)

Job overview

  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Controlled line and crowd with quick, efficient service.

Education

King Abdulaziz University Jeddah, Saudi Arabia

Associate of Business Administration from Public Relations
2022.05 - 2022.06 (1 month)

University Overview

A’amoria High School Jeddah, Saudi Arabia

High School Diploma
2011.02 - 2011.05 (3 months)

University Overview

Skills

    Guest relations management

undefined

Additional Information

Additional Information

Joined King Fahad University of Petroleum and Minerals in 2011 studying Industrial and System engineering and dropped in 2015

Joined yanbu Industrial Collage in 2016 studying electronic engineering and dropped in 2019

Timeline

King Abdulaziz University
Associate of Business Administration from Public Relations
2022.05 - 2022.06 (1 month)
Waiter
Aba International (Angelina Restaurant)
2021.04 - 2022.05 (1 year & 1 month)
Chef Assistant
Leswan Resturant
2018.10 - 2019.10 (1 year)
Supervisor
Actvision (Nescafe Dolce Gusto promotion campaign)
2015.01 - 2015.10 (9 months)
Promoter
Actvision (Nescafe Dolce Gusto lunch promotion campaign)
2014.01 - 2014.09 (8 months)
Barista
Sega Fredo
2012.10 - 2013.12 (1 year & 2 months)
A’amoria High School
High School Diploma
2011.02 - 2011.05 (3 months)

training

training

Public relation at Saudi Arabia Air Lines guest relations 2022.

⁘ Waiter training course from Bunyan training, 2021

⁘ Data entry at AL Amoudi Corporation Est. 2010

Mohannad AlnajjarPublic Relationship