Mohannad Al Shami
RIYADH
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
4
4
years of professional experience
Work history
Wildlife Centre Guide
Riyadh Safari
Riyadh
10.2019 - 02.2020
- Supported park guests with professional tours, pointing out landmarks and answering questions.
- Coordinated smooth-running tours and resolved problems with itineraries, services.
- Registered tour guests, issued paperwork, and processed fees.
Issued identifying badges and safety devices to guests. - Assisted clients with special needs requiring additional support around vehicles or site environment.
- Monitored tour guests' behaviour and enforced site and tour rules.
Rendered first aid of injury or illness during tours.
Supervisor
Riyadh Safari
Riyadh
10.2021 - 04.2022
- Supervising the entry of visitors smoothly
- Supervision of providing full support to visitors in resolving ticketing problems
- Field supervision and follow-up of visitors' requirements
- Accurately record information and assist in the collation of statistics.
Supervisor
Riyadh Zoo
Riyadh
10.2022 - 04.2023
- Supervising and coordinating the work of the team.
- Overseeing the security of the place.
- Field supervision and follow-up of visitors' requirements.
- Oversee the construction of the specified site.
- Responsible for accurate performance reports and visitor numbers.
Skills
- Time management
- Administrative and organizational
- Social communication skills
- Understand customer needs
- Ability to work under pressure
Languages
Arabic
Native
English
Advanced
Swedish
Advanced
Timeline
Supervisor
Riyadh Zoo
10.2022 - 04.2023
Supervisor
Riyadh Safari
10.2021 - 04.2022
Wildlife Centre Guide
Riyadh Safari
10.2019 - 02.2020
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