Mohannad Zahhar

• Perform technical analysis, troubleshooting, and repairs on printing and imaging equipment, achieving a 95% success rate in resolving issues within a 24-hour turnaround time.

• Collaborate with cross-functional teams to design and implement solutions for customer requirements, resulting in a 20% increase in customer satisfaction and a 15% decrease in customer complaints.

• Conduct regular maintenance and calibration of equipment, reducing equipment downtime by 30% and extending equipment lifespan by 20%.

• Provide comprehensive training and support to customers on the proper usage and maintenance of printing equipment, resulting in a 25% decrease in user errors and a 10% increase in equipment uptime.

• Stay updated with the latest industry trends and technological advancements in printing and imaging, implementing innovative solutions that improve operational efficiency by 15%.

• Utilize diagnostic tools and software to identify and resolve technical issues efficiently, achieving a 90% first-time resolution rate and reducing average resolution time by 20%.

• Designed, developed, and supervised electrical systems and installations for a diverse range of projects, contributing to the successful completion of 2 projects.

• Ensured compliance with local and international electrical codes and standards, achieving a 100% compliance rate and maintaining a safe working environment.

• Collaborated with project managers, architects, and other engineering disciplines, resulting in a seamless integration of electrical systems and improved project efficiency.

• Oversaw the installation, testing, and commissioning of electrical systems, ensuring smooth operation and functionality of all components.

• Provided technical support and guidance to project teams and field personnel, resolving technical issues promptly and enhancing overall project performance.

• Conducted inspections and audits to ensure quality and adherence to project specifications, resulting in a 95% customer satisfaction rate and reduced rework instances by 30%.

• Conducted in-depth research and analysis on emerging technologies, identifying potential applications in various industries. This contributed to staying ahead of technological advancements and driving the development of innovative solutions, resulting in a 20% increase in successful technology adoption.

• Played a key role in the design and testing of prototypes, utilizing advanced software and hardware tools. Detailed engineering specifications and rigorous testing resulted in a 40% improvement in product functionality, efficiency, and reliability.

• Programmed and verified components to develop and maintain electrical systems. An iterative approach and troubleshooting techniques led to a 50% reduction in compatibility issues and improved system performance.