FURKAN SAIFI
Store Manager
D-262 SHAHEED NAGAR (Ghaziabad),India
Summary
Seasoned professional in retail management with focus on driving sales and improving store operations. Specialize in transforming underperforming outlets into high revenue generators by refining processes and motivating teams. Possess unique skills in strategic planning and team leadership to enhance customer experience and maximize profitability.
Overview
9
9
years of professional experience
Work History
Store manager
Makkaj Perfume
Jeddah, Saudi Arabia
04.2024 - Current
- Directed retail and wholesale operations, scrutinizing and improving existing processes to boost efficiency.
- Compared supplier risks to make balanced, strategic purchasing choices.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Completed duties to deliver on targets with accuracy and efficiency.
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
Store Manager
INGLOT( Apparel group India)
Noida, India
01.2023 - 03.2024
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrate methods of application of various products to customers
- Maintain Stockroom-order and maintain inventory weekly
- Resolved all customer complaints
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored security to protect employees, customers and property.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional, organized, and safe environment for employees and patrons.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Monitored marketing and sales trends to generate forecasts and measure effectiveness of campaigns.
Senior Beauty Advisor
SEPHORA (Arvind India Pvt. Ltd)
Delhi , India
05.2018 - 01.2023
- Specialize in Fragrances ,cosmetics & Skin care
- Demonstrate methods of application of various products to customers
- Ensure counter is displayed in accordance with Brand planogram
- Participate in inventory of stock
- Actively participate in organization of the stores to ensure that standards of
- Specialize in Fragrances ,cosmetics & Skin care
- Presentation are maintained
- Maintain Stockroom-order and maintain inventory weekly
- Resolved all customer complaints
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Trained new staff in product knowledge and customer service protocols.
- Consistently achieved 125% of monthly sales goals
- Part of the store management team
Beauty Advisor
L'Oreal India Pvt Ltd
New Delhi , India
04.2016 - 04.2018
- Good Knowledge of Skincare, Cosmetics
- Achievement of Targets given by company
- Preparing Sales Reports(In-Store Promotions, Weekly, Monthly & Closing stock)
- Sold the best skincare & makeup products to customers and developed professional relationships.
- Maintained counter and display areas for cleanliness and organization.
Education
12th -
C.B.S.E. board
10th - undefined
C.B.S.E. board
B.A -
IGNOU
Skills
- Retain the customers
- Productivity enhancement by self-motivation
- Having a good relation with customers through a communication process
- Result-driven professional with significant and progressive experience for successfully
- Managing all Operational aspects of a customer contact centre and retail management
- Including establishing and monitoring productivity goals; and working on key projects
- P>With 07 years of experience
- Include an in-depth understanding of Business Processes, structured Methodologies and
- Superior Selling Capabilities
Languages
English
Advanced
Hindi
Proficient (C2)
Arabic
Upper intermediate
Timeline
Store manager
Makkaj Perfume
04.2024 - Current
Store Manager
INGLOT( Apparel group India)
01.2023 - 03.2024
Senior Beauty Advisor
SEPHORA (Arvind India Pvt. Ltd)
05.2018 - 01.2023
Beauty Advisor
L'Oreal India Pvt Ltd
04.2016 - 04.2018
10th - undefined
C.B.S.E. board
B.A -
IGNOU
12th -
C.B.S.E. board
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