Dedicated to enhancing organizational success through strategic utilization of expertise and knowledge
Overview
9
9
years of professional experience
2013
2013
years of post-secondary education
Work history
Housekeeping Manager
Royal Private Affairs (RPA)
BAREILLY
01.2017 - 01.2026
Presently working as a Housekeeping Manager in Royal Private Affairs (RPA) for Department of Missions & Tasks for His Royal Highness Crown Prince of Saudi Arabia.
Worked as Assistant Housekeeping Manager in Royal Private Affairs (RPA) for Special Unit of His Royal Highness Crown Prince of Saudi Arabia.
Worked as a Housekeeping Supervisor for Hotel Chanchal deluxe
Shampooing carpets and marbles buffing and scrubbings
Conducting the seminars / breif for the staffs
Playing different roles when required by company
Worked also as a PRO (Public Relation Officer) in sales and marketing
Responsible for cleanliness, orderliness and appearance of the entire Hotel.
Ensure that rooms are made as per company standard.
Prepare Annual Housekeeping Budget.
Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
Pay particular attention while organizing pest eradication activities.
Develop and implement Housekeeping systems and procedures
Prepare reports for management information.
Assist Purchase department in selecting suppliers for items related to Housekeeping.
Plan, control and supervise Horticultural activities.
Attending and resolving guest complaints.
Verification of supplies consignments.
Organize on-the job training and evaluate its effectiveness.
Approval of the Functional Manual of the department.
Recommend recruitment of new personnel
Daily inspection of public areas and employees locker rooms.
Daily briefing of Supervisors/ Executives.
Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.
Immediately attending to guest requests.
Ensured cleanliness of hotel rooms by implementing strict daily cleaning routines.
Recruited, trained and managed housekeeping staff for improved work efficiency.
Boosted guest satisfaction by responding promptly to their requests or complaints.
Education
B. Tech - Electronics & communication
Gautam Buddha Technical University (GBTU)
Lucknow, India
Skills
Inventory management
Room inspection
Guest relations
Team leadership
Training development
Quality assurance
Communication skills
Problem solving
Attention to detail
Time management
Chemical use competency
Coordination with other departments
Adherence to hotel policies
Languages Known
ENGLISH
HINDI
ARABIC
Affiliations
PLAYING CRICKETS AND LISTNING MUSIC
Accomplishments
Worked as an official for His Royal Highness The Custodian of the two Holy Mosques & His Royal Highness Crown Prince of Saudi Arabia for their official visits to Morocco, UAE, Jordan, Kuwait, Japan, South Korea.
Worked as HK assistant manager for his visits to all the cities of the Kingdom of Saudi Arabia