Energetic, results-oriented team-player eager to bring strong administrative skills to growing company in need of top-level support.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Office Boy
Talent House Co
Riyadh, Saudi Arabia
02.2023 - Current
Clean the office at the start of the day.
Welcoming visitors
Preparing Coffee & Tea for Staff & Visitors.
Organize and control kitchen and office material storage, keeping track of material consumption
Answers the telephone if necessary.
Monitoring the use of equipment and supplies within the office.
Distribute/deliver mails, correspondences, documents, and others to the person's concern.
Assisting office staff as requested.
Barista
INOX CINEMA
DELHI, INDIA
03.2021 - 10.2022
Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
Cleaning and sanitising work areas, utensils and equipment
Cleaning service and seating areas
Describing menu items and suggesting products to customers
Servicing customers and taking orders
Ordering, receiving and distributing stock supplies
Receiving and processing customer payments
Waiter
AA Facilities Management
Muscat, Oman
01.2019 - 02.2021
Greet and escort customers to their tables
Present menu and provide detailed information when asked.
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
Barista/Coffee Maker
05.2017 - 01.2019
Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
Cleaning and sanitising work areas, utensils and equipment
Cleaning service and seating areas
Describing menu items and suggesting products to customers
Servicing customers and taking orders
Ordering, receiving and distributing stock supplies
Receiving and processing customer payments
Customer Service Representative
Domino's Pizza
04.2015 - 05.2017
Provide excellent customer service to all customers, including taking orders over the phone and in person
Accurately enter customer orders into the point-of-sale system
Assist with food preparation as needed
Ensure that all products are prepared according to Domino’s standards
Maintain a clean and organized work area
Follow health and safety guidelines at all times
Respond promptly and courteously to customer inquiries and complaints
Process payments accurately and efficiently
Upsell additional items when appropriate
Monitor inventory levels and order supplies as needed
Train new employees on proper procedures and policies
Participate in team meetings and provide feedback on ways to improve customer service
Education
Bachelor of Degree - Bachelor of Science
DIVYA KRIPAL DEGREE COLLEGE
INDIA
04.2010 - 04.2013
INTER BOARD - +2
ANKIT INTER COOLEGE
INDIA
05.2007 - 04.2009
Secondary School - 10th class
SDPJK HIGH SCHOOL
INDIA
03.2004 - 04.2005
Skills
LANGUAGE SKILLS
Mother tongue(s): URDU HINDI
Other language(s):
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken Spoken
Production interaction
ENGLISH C 2 C 2 C 2 C 2 C 2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
COMMUNICATION AND INTERPERSONAL SKILLS
Communication and interpersonal skills
Excellent organizational and time management skills
Good customer support
Team Work
Quick Learner
Maintaining Punctuality
Problem solving
Interests
HOBBIES:
, Reading Books
Travelling
Playing Cricket
Cooking
Making Friends
Languages
Arabic
Fluent
Hindi
Fluent
English
Advanced
Timeline
Office Boy
Talent House Co
02.2023 - Current
Barista
INOX CINEMA
03.2021 - 10.2022
Waiter
AA Facilities Management
01.2019 - 02.2021
Barista/Coffee Maker
05.2017 - 01.2019
Customer Service Representative
Domino's Pizza
04.2015 - 05.2017
Bachelor of Degree - Bachelor of Science
DIVYA KRIPAL DEGREE COLLEGE
04.2010 - 04.2013
INTER BOARD - +2
ANKIT INTER COOLEGE
05.2007 - 04.2009
Secondary School - 10th class
SDPJK HIGH SCHOOL
03.2004 - 04.2005
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