Mohmmed Hamed Aljefri

• Performed network diagnostics to determine performance levels of new installations and detect faults in existing
• Managed security operations for computers in network, related systems and maintenance protocols.
• Supported users both local and by phone with problem resolution .
• Increased domain levels by closely managing Windows domain move.
• Oversaw desktops in Windows domain and installed firewalls to connect and protect users.
• Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.

• Strategically implemented new computer projects and hardware installations to improve workflow for employees.
• Provided Doctors and staff with security software and network configuration support.
• Designed and evaluated WAN and LAN connectivity technologies.
• Documented support procedures, processes and solutions in centralized systems, enabling user self-service.

Network technician training 4 months

network technology training 3 month

• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Dealt with problems with calm and professionalism to deliver optimal resolutions.
• Worked with multiple departments to check proper billing information.
• Researched and resolved billing discrepancies to enable accurate billing.

Billing Amendment settlement and problem solving section