Mona Almadani

Assisting branch manager in ensuring the smooth running of daily branch operations and a high standard of operational control; especially in the areas of customer on boarding process as well as the compliance to AML/CFT internal rules. In addition, you also provide efficient in meeting customer’s banking needs and work together as a team in achieving sales and initiatives.

Responsibilities:

• Support the process for account opening and validation in system as effective as possible. Making sure documents submitted by front officers are accurate and valid. Take action to follow up in case provided documents are not complete.
• Support and handle complex customer’s issues in supporting sales area while executing excellent customer service principles.