Mona Taher
Riyadh
Summary
Accomplished Software Quality Control Consultant with a proven track record at Applied Company for Computer Services, enhancing ERP system efficiency through expert software testing. Excelled in leadership and project management, significantly improving team productivity and training protocols. Skilled in data statistical analysis and adept in MS Office, embodying a blend of technical proficiency and team development acumen.
Overview
21
21
years of professional experience
Work History
Software Quality Control Consultant
Applied Company for Computer Services
Riyadh
09.2012 - Current
- Executed testing procedures to identify and resolve system issues on ERP systems, such as financial, budget, human resources, and payroll for governmental institutions.
- Devised efficient testing protocols utilizing Azure DevOps.
- Facilitated training sessions for new employees on company policies and procedures.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
Patient Relation Supervisor
Dr. Sulaiman Al Habib Medical Group
Riyadh
08.2011 - 08.2012
- Resolved issues related to patient needs within the hospital efficiently.
- Ensured rapid resolution of concerns, resulting in improved patient experience.
- Cultivated strong working connections with colleagues such as nurses and physicians.
Research Assistant
King Faisal Specialist Hospital
Riyadh
10.2003 - 10.2010
- Collected data from different sources such as clinical visits and medical records.
- Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
- Conducted comprehensive analysis of diverse data using SPSS.
- Maintained current knowledge through continuous education and advanced training of new staff.
Education
MBA - Quality Management
Sikkim Manipal University
Online11-2015
Bachelor of Science - Computer Information Systems
Jordanian University For Science And Technology
Jordan08-2003
Training of Trainers (TOT)
Technical And Vocational Training Corporation - TV
RiyadhSkills
- Software Testing - Automation Testing
- Test Case
- Leadership
- Project management
- Reports and documentation
- MS office
- MS Excel
- Performance tracking
- Team leadership & development
- Training
- Data statistical analysis
Languages
Arabic
First Language
English
Proficient (C2)
C2
Tigrynia
Advanced (C1)
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
Work-life balanceFlexible work hoursWork from home optionPersonal development programs4-day work weekQuote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Software
MS Excel
MS Office
DevOps Azure
Doc-to-Help
Playwright
MS Access
Sharepoint
Interests
Self Development
Reading
Continuous Learning
Challenges
Timeline
Software Quality Control Consultant
Applied Company for Computer Services
09.2012 - Current
Patient Relation Supervisor
Dr. Sulaiman Al Habib Medical Group
08.2011 - 08.2012
Research Assistant
King Faisal Specialist Hospital
10.2003 - 10.2010
MBA - Quality Management
Sikkim Manipal University
Bachelor of Science - Computer Information Systems
Jordanian University For Science And Technology
Training of Trainers (TOT)
Technical And Vocational Training Corporation - TV
Similar Profiles
Sri Prem Sagar DeeviSri Prem Sagar Deevi
Operations Analyst at Applied Computer TechniquesOperations Analyst at Applied Computer Techniques
Anthony LePorteAnthony LePorte
Computer Technician at Computer Applied ProductsComputer Technician at Computer Applied Products
Harshil ShoomHarshil Shoom
Code Craft Mentor: Volunteer at School of Applied Computer Science & Information TechnologyCode Craft Mentor: Volunteer at School of Applied Computer Science & Information Technology