Monaliza Medina
Riyadh,Saudi Arabia
Summary
Dynamic professional with a strong foundation in leadership across diverse environments, complemented by expertise in product knowledge and integration. Demonstrates resilience under pressure and excels in critical evaluation, ensuring safety consciousness and time efficiency. Skilled in public speaking and training development, with a focus on delivering constructive criticism to foster growth. Committed to leveraging leadership skills to drive organizational success and enhance team performance.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work history
Manager (Store-In-Charge)
Alghanim Food and Beverage Industries
Riyadh, Saudi Arabia
07.2024 - Current
- Facilitated staff training, resulting in better customer service.
- Supervised staff during busy periods for smooth operations.
- Handled cash transactions accurately and responsibly.
- Ensured adherence to legal guidelines set out by licensing authorities for responsible operation.
- Scheduled employee shifts fairly and efficiently, reducing conflicts and last-minute changes.
- Monitored food quality control procedures diligently, maintaining highest standards of dishes served.
- Implemented hygiene regulations to maintain a clean and safe environment.
- Ensured compliance with health and safety standards at all times.
- Managed supply inventory to avoid shortages or excesses.
- Fostered team spirit amongst the staff, promoting a positive work culture.
- Maintained high standards of customer service by handling complaints professionally.
- Ensured high performance standards through regular staff training.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
Shift supervisor
Alghanim Industries
Dubai, United Arab Emirates
01.2018 - 07.2024
- Assisted in preparing weekly schedules, ensuring adequate staffing at all times.
- Conducted regular inventory checks; ensured consistent stock levels.
- Managed shift operations whilst ensuring customer satisfaction.
- Improved team cohesion by implementing effective communication strategies.
- Fostered a positive work environment, resulting in increased employee morale.
- Delegated tasks to staff members to ensure efficient shift operation.
- Coordinated staff training for improved service delivery.
- Handled any emergencies or issues during shifts with professionalism and calmness.
Education
Bachelor of Engineering - Civil
University of Mindanao
Davao City, Philippines 06.2015 - 03.2017
Skills
- Leadership in diverse environments
- Product knowledge and integration
- Constructive criticism
- Time efficiency
- Resilience under pressure
- Critical evaluation
- Safety consciousness
- Leadership skills
- Public speaking
- Training and Development
Languages
English
Fluent
References
References available upon request.
Timeline
Manager (Store-In-Charge)
Alghanim Food and Beverage Industries
07.2024 - Current
Shift supervisor
Alghanim Industries
01.2018 - 07.2024
Bachelor of Engineering - Civil
University of Mindanao
06.2015 - 03.2017