Monique Gold

Coordinated NDIS plans and connected clients with services, providers, and community supports.

Assisted clients in understanding their plans and maximising budgets.

Conducted intake and risk assessments, and drafted service agreements.

Advocated for participants’ rights, ensuring choice, control, and quality service delivery.

Monitored and reviewed services, prepared reports for plan reviews and audits.

Supported participants and families through crisis intervention and urgent referrals.

• Delivered direct in-home and community-based support aligned with NDIS participant goals.
• Assisted with daily living activities including personal care, cooking, cleaning, and transportation.
• Facilitated social inclusion through community activities, group programs, and outings.
• Monitored client wellbeing, maintained case notes, and reported changes to care plans.
• Encouraged independence, skill development, and confidence building.
• Provided emotional support and liaised with families and healthcare providers.

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• Built a personal brand on social media, creating engaging content and promoting skincare products.
• Managed online presence across platforms and developed client relationships.
• Coordinated product orders and customer support, ensuring client satisfaction.
• Implemented marketing strategies including online events, promotions, and referrals.
• Strengthened skills in entrepreneurship, digital marketing, and client retention.

• Led an online community focused on crypto education and digital branding.
• Taught members how to brand themselves online and grow their digital presence.
• Provided training on crypto platforms, exchanges, and wallets.
• Promoted safe practices, risk awareness, and responsible use of technology.
• Built an engaged online community through mentoring and knowledge sharing.

• Mentored clients experiencing homelessness in employment readiness, academic advice, and resume writing.
• Facilitated creative art classes to encourage self-expression and community engagement.
• Assisted with data collection, reporting, and maintaining a safe, inclusive environment.
• Supported clients in de-escalating challenging behaviours and accessing housing, health, and community services.
• Practiced trauma-informed care, building trust and rapport with vulnerable individuals.

• Led a project raising funds to provide portable beds for people experiencing homelessness.

Negotiated with stakeholders and suppliers to secure discounted pricing.

Personally connected with homeless individuals to distribute beds directly.

Advocated for community awareness and support, demonstrating leadership and project management skills.