Monique Manteit
Evanston Gardens
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Personnel Capability Specialist (Administration)
ROYAL AUSTRALIAN AIR FORCE
02.2021 - Current
- Provide guidance and advice to members on human resources policy, procedures and corporate governance including finance and information management.
- Work with commanders and assist members on welfare and wellbeing management.
- Develop and review formal communication messages.
- Deploy on ADF Exercises and Operations to provide administrative support.1
Customer Service & Postal Clerk
HIGHFIELDS NEWS & POST
07.2020 - 01.2021
- Sorted incoming mail to ensure efficient delivery and processing.
- Managed customer inquiries to enhance service experience.
- Assisted with mail sorting and delivery, improving efficiency.
- Provided exceptional service to customers, addressing inquiries and resolving issues.
Beauty Therapist
FRESH SKIN & SPA
09.2017 - 03.2020
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
Receptionist
RENEW PSYCHOLOGY & REHABILITATION
04.2016 - 06.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Customer Service
WOOLWORTHS
01.2013 - 07.2015
- Provided exceptional customer service by addressing member concerns promptly and professionally.
Education
Diploma - Beauty Therapy
TAFE South-West
Toowoomba, QLD06-2017
Completion of Grade 12 -
Toowoomba Christian College
Toowoomba, QLD11-2015
Skills
- Attention to detail
- Communication
- Operational support
- Work ethic and integrity
Timeline
Personnel Capability Specialist (Administration)
ROYAL AUSTRALIAN AIR FORCE
02.2021 - Current
Customer Service & Postal Clerk
HIGHFIELDS NEWS & POST
07.2020 - 01.2021
Beauty Therapist
FRESH SKIN & SPA
09.2017 - 03.2020
Receptionist
RENEW PSYCHOLOGY & REHABILITATION
04.2016 - 06.2017
Customer Service
WOOLWORTHS
01.2013 - 07.2015
Diploma - Beauty Therapy
TAFE South-West
Completion of Grade 12 -
Toowoomba Christian College
Similar Profiles
Patrick Charlton-O'SheaPatrick Charlton-O'Shea
Communications Electronics Technician at Royal Australian Air ForceCommunications Electronics Technician at Royal Australian Air Force
Anu MagarAnu Magar
Assisting in Nursing at Royal Australian Air Force Association Inc (RAAFA)Assisting in Nursing at Royal Australian Air Force Association Inc (RAAFA)
Harrison EllisHarrison Ellis
Ground Training Instructor – Armament at Royal Australian Air ForceGround Training Instructor – Armament at Royal Australian Air Force