Montana Collins
Elizabeth Downs
Summary
I am also a highly-motivated Individual with desire to take on new challenges. I hold a strong worth ethic and exceptional interpersonal skills. I am able to adapt while working effectively unsupervised and quickly mastering new skills. I would like to gain employment with an organization where my skill set can be utilized within the workplace where I may undertake job tasks for an employer where thoroughness and attention to detail are a vital part of the role.
Overview
12
12
years of professional experience
Work History
Picker & Packer
Toll People
05.2024 - Current
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Picked and packed order items.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
Loader/Palletizer Operator
Aldi
10.2023 - 05.2024
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
Claims Specialist
Terri Scheer Insurance
02.2022 - 10.2023
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Handled high-pressure situations with professionalism and composure, consistently achieving positive outcomes for both clients and the organization.
- Collaborated with cross-functional teams to optimize claims handling procedures, resulting in improved productivity.
- Followed up with customers on unresolved issues.
Assistant Store Manager
On The Run
01.2020 - 02.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Cook
The Rising Sun Hotel
07.2018 - 12.2021
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Kitchen Hand
Mallala Hotel
04.2013 - 11.2019
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Education
High School Diploma -
Horizon
Balaklava, SA11-2017
Skills
- Pallet jack operation
- Order accuracy
- Packing efficiency
- Warehouse safety
- Loading and unloading
- Maintaining equipment
- Barcode scanning
- Time management
Timeline
Picker & Packer
Toll People
05.2024 - Current
Loader/Palletizer Operator
Aldi
10.2023 - 05.2024
Claims Specialist
Terri Scheer Insurance
02.2022 - 10.2023
Assistant Store Manager
On The Run
01.2020 - 02.2022
Cook
The Rising Sun Hotel
07.2018 - 12.2021
Kitchen Hand
Mallala Hotel
04.2013 - 11.2019
High School Diploma -
Horizon
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