Morouj Faisal Althumali
Riyadh
Summary
Experienced in health project management with a strong foundation in conflict management within the health sector. Proficient in managing medical records in modern hospitals and adept at using computers for various tasks. Skilled in developing communication skills, including English speaking and writing, and capable of recognising and addressing difficult situations promptly. Demonstrates excellent organisation and time management abilities, with a commitment to improving patient care through effective dialogue .
Overview
6
6
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Approval coordinator
Dr. Sulaiman Alhabib Hospital
Riyadh, Riyadh Region
10.2024 - Current
- Completing and organizing the patient's file.
- Attaching all prescription requirements mentioned.
- Sending prescriptions to insurance companies.
- Responding to insurance company requests and sending medical justifications.
- Saving the request and sending it to the patient.
- Explaining the reasons to the patient and clarifying them.
- Sending refill prescriptions for each patient in a timely manner.
- Effective communication with insurance company representatives when needed.
Medical Secretary
Al- Abeer International Medical Group
03.2021 - 04.2023
- Deep experience in receiving and preparing the patient, preparing the clinic, and communicating with all administrative departments in the hospital
- The ability to solve problems and give alternatives
- Work in more than one medical department for consecutive periods
- Work in the customer care department
Patient Reception
Complex Sahty
10.2019 - 12.2019
- Receiving the patient and opening the medical file on paper and electronic.
- Patient orientation to the clinic.
- Direct and effective communication with patients and clarification of all matters that the patient needs.
- Arrange, format and numbering medical files on paper.
- Communicate with all departments in the complex and clarify some problems with solutions.
Education
Bachelor of Health Services and Hospitals Management -
KING ABDULAZIZ UNIVERSITY
Jeddah, Mecca RegionSkills
- Basics of sign language
- Conflict management in the health sector
- Management of medical records in modern hospitals
- Health Project Management
- Developing communication skills in dialogue
- English speaking and writing
- Using the computer
- Dealing with patients
- Recognize difficult situations and deal with them immediately
- Organization and time management
Personal Information
- Date of birth: 06/13/93
- Gender: FEMALE
Languages
English
Upper intermediate
Certification
I have the professional classification as an administrative specialist
Timeline
Approval coordinator
Dr. Sulaiman Alhabib Hospital
10.2024 - Current
Medical Secretary
Al- Abeer International Medical Group
03.2021 - 04.2023
Patient Reception
Complex Sahty
10.2019 - 12.2019
Bachelor of Health Services and Hospitals Management -
KING ABDULAZIZ UNIVERSITY
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