Mohammed Morsy

• Managed cross-cultural negotiations to secure lucrative contracts.
• Gave insightful presentations at industry events, enhancing company reputation thought leader.
• Identified opportunities for growth with comprehensive market research.
• Handled all aspects of customer service for international clientele, improving client satisfaction levels.
• Worked closely with marketing teams on campaigns targeted towards foreign audiences.
• Coordinated logistics for delivery of goods to international customers, ensuring timely fulfilment of orders.
• Fostered relationships with overseas partners through regular communication and visits, strengthening ties.
• Oversaw implementation of sales strategies, resulting in stronger global presence.
• Trained new team members on company products and sales techniques to enhance performance.
• Fostered client relationships by maintaining regular contact and building trust.
• Managed over 800 customer calls per day', or "Increased sales by 20%".

• Presented sales data and insights to leadership to aid strategy development and planning.
• Identified new business opportunities, driving company expansion.
• Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
• Developed strategic sales plans to enhance market presence.
• Fostered positive relationships with customers to enhance loyalty and retention.
• Understood customer needs to craft exceptional sales journeys.
• Built strong relationships with key clients for long-term business growth.
• Built long-term relationships with customers and generated referrals from existing clients.
• Managed over 650 customer calls per day', or "Increased sales by 20%".

• Schedule and conduct daily sales meetings with staff and seniors.
• Assign duties to sales staff as per task and potential.
• Tracking weekly sales staff activities and results.
• Keeping training and motivational sessions of new hired staffs.
• Managing sales team to improve performance and terminate unsatisfactory performers.
• Interview, screen and hire new staff.
• Participating to develop marketing and oversee advertising placement and budget.
• Liaising between different departments for after sales service escalation
• Bridging between staff and management.
• Forecasting Sales and assigning targets.
• Meeting prospects and channel partners with respective team members for sales closures.
• Handling cheque collection issues in co-ordination with Collection Department to handle timely payment of property from VIP Clients.
• Resolving Legal and Operational issues of escalated clients, through constant dialogue, in order to resolve customer queries and to maintain high customer service satisfaction.
• Researching and constantly Gathering Market Information for new trends.
• Processing Commission Invoices for brokers in accurate and timeless manner.
• Improved efficiency and productivity by acquiring new skills.
• Managed over 900 customer calls per day', or "Increased sales by 25%".
• Elevated customer satisfaction levels with proactive client management.
• Facilitated deal closures by cultivating trust-based client relationships.
• Optimised sales tactics based on comprehensive market analysis.
• Reinforced branding initiatives by coordinating presentations and creating marketing campaigns to maximise outreach.

• Collected customer and market feedback and reported information to company leadership.
• Increased year-on-year sales by [ 42 M ], implementing strategic business growth and retention initiatives.
• Mentored and trained staff to drive productive goal setting and field sales objectives achievement.
• Presented data and reports to inform executive decision-making.
• Monitored sales team performance, providing effective training to help reach revenue and profit targets.
• Managed sales team budgets and payroll.
• Supervised [10] sales staff to drive KPI achievement.
• Secured new contracts with strong bid writing and account management skills.
• Tracked and evaluated weekly sales figures, developing senior leadership reports for targeted action planning.
• Drove competitive standards to develop market-leading services, improving client retention and account growth.
• Generated company growth through market expansion and sales.
• Hired and trained dedicated and high-achieving sales teams.
• Managed employee performance reviews, built positive communication and delivered development insights.

• Worked as Sales Manager at real estate company ,we Achieved 140 million.

and awarded top one Broker in company in Q2 2017

• Collected customer and market feedback and reported information to company leadership.
• Increased year-on-year sales by [140 M ], implementing strategic business growth and retention initiatives.
• Mentored and trained staff to drive productive goal setting and field sales objectives achievement.
• Presented data and reports to inform executive decision-making.
• Monitored sales team performance, providing effective training to help reach revenue and profit targets.
• Managed sales team budgets and payroll.
• Supervised [6] sales staff to drive KPI achievement.
• Secured new contracts with strong bid writing and account management skills.

• Selling inside UAE and outside UAE such as ( Bosnia, Georgia, Lebanon, Provide guidance and assist sellers and buyers in marketing and purchasing property for right price under best terms
• Determine clients' needs and financials abilities to propose solutions that suit them
• Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring fair and honest dealing
• Assisted clients with corporate relocation services.
• Acted as listing agent for brokers.
• Wrote contracts between buyers and sellers and ensured adherence.
• Professionally represented sellers in complex negotiation with prospective . over 80 customer calls per day', or "Increased sales by 10%".
• Identified and planned new real estate projects and new building construction in partnership with developers.
• Oversaw transfer of property rights to meet strict deadlines.
• Coordinated viewings efficiently whilst meeting both buyer's and seller's needs.
• Networked at industry events to cultivate new business leads.