Mosaab Jalouk

* Developed and executed business development strategies to expand market share and strengthen customer engagement.
* Identified new business opportunities and supported regional commercial growth initiatives.
* Conducted market research and competitive intelligence to support strategic decision-making.
* Led successful product launch activities in collaboration with sales, marketing, and technical teams.
* Developed marketing initiatives aligned with business objectives.
* Built and maintained strong relationships with key customers, distributors, and opinion leaders.
* Collaborated with cross-functional teams to improve commercial performance and customer satisfaction.

* Led sales enablement and commercial training programs across Saudi Arabia.
* Delivered technical and commercial training to distributors, sales teams, and customers.
* Coached field sales representatives to improve selling effectiveness.
* Supported regional product launches and market adoption strategies.
* Partnered with marketing teams on educational events and promotional activities.
* Conducted product demonstrations during regional exhibitions and conferences.
* Supported dealer development and distributor performance improvement.
* Managed customer technical support while identifying commercial opportunities.
* Coordinated communication between customers, distributors, and internal stakeholders.
* Collected market feedback and competitor intelligence to support strategic planning.

• Launching new equipment Milling Machine PM3,5,7 generation from IV group.
• Launching PM One wet milling machine for the clinical department.
• Training sales and Engineering dealer team.
• Installation and support service.
• adapted to new situations and learned new skills quickly.
• Fostered a culture of professional conduct within small to medium-sized teams.
• Conducted research and analysis to support the team with project preparation.
• Managed time effectively to meet the deadline.

• Training and Support on 3Shaoe scanner and CAD Software Basic and advanced training on Implant and Full digital Denture.
• Installation, Training, and Support Hardware software for WIELAND milling machine Nesting and calculating.
• Marketing Support for dealer staff.

• Technical Support on DWOS scanner and CAD Design Software.
• Maintained a friendly and customer-centric approach as the first point of contact.
• Analyzed and troubleshot application functionality, identifying root causes and best resolution.
• I have implemented preventive measures to address recurring technical issues and improve overall customer experience.
• Provided valuable feedback to the product development team based on customer technical issues.

• Collaborated with multidisciplinary teams to develop creative, customer-focused solutions.
• Presented information clearly and concisely to engage technical and non-technical audiences.
• Supported customer audits and capitalized on insights through strategic technical planning.
• Promoted best practices to uphold output quality standards.
• Developed technical documentation and resources to support learning and development.
• Training and Support for Clinical Side in 3shape Trios.
• Training on DWOS Dental Wings Scan and CAD Software.
• Training and Support on Milling Machine Yeena Dent.
• Training on 3D Printer Objet30.

• Constructed mouth and teeth models from impressions of patients' mouths taken by dentists.
• Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.
• Created partial or full dentures to replace partial or total loss of teeth.
• Scan the Model on Prosera Nopel peo care scanning.
• Design and Mill on Sirona MCXL, E.max ZirCAD, and Zircad blocks.