Summary
Overview
Work history
Education
Skills
PERSONAL DETAILS
Timeline
Generic

Mosaad Ibrahim Al- Mansour

Riyadh,01

Summary

Dynamic professional with expertise in process improvement, revenue growth, and stakeholder management within the telecom wholesale roaming and SMS partners business. Demonstrates a strong ability to manage incidents effectively, ensuring seamless operations and enhanced business performance. Committed to leveraging skills in stakeholder management and incident resolution to drive organizational success and achieve strategic objectives.

Overview

23
23
years of professional experience

Work history

Wholesale Commercial Director Revenue &Cost

Saudi Telecom Company
Riyadh
2019.05 - 2025.04
  • Led high-value commercial negotiations with vendors, partners, and service providers, securing contractual, financial, and operational terms.
  • Developed and executed commercial strategies and business plans within Wholesale Business, driving revenue growth and optimizing cost savings to support corporate goals, while being recognized as key contributor.
  • Managed strategic vendors, Partners relationships to ensure service quality, cost optimization, risk mitigation, and long-term partnership value.
  • Directed end-to-end Agreement and contract lifecycle management, including telecom wholesale negotiation, execution, compliance, and performance monitoring.
  • Negotiated multi-million-dollar agreements and wholesale commercial proposals partnerships that contributed to revenue growth and operational efficiency.
  • Identified cost-saving opportunities through supplier consolidation, contract optimization, and commercial restructuring initiatives.
  • Ensured all vendor and commercial agreements complied with regulatory, contractual, and corporate governance requirements.
  • While Handling Wholesale Roaming,SMS and M2M Business(including A2P,P2P & SMSHUB Business) and heading team of skilled professionals that offers solutions to, and manages commercial relationships with over 700 Global Wholesale, Partners and Service Providers worldwide.
  • Responsible for overseeing Global Sales Strategy and Business Development for International Roaming and International Messaging(A2P/P2P). Also works very closely with various STC Segments Teams to launch Retail Calling and International Roaming Propositions.
  • Took over wholesale A2P/P2P Messaging business offerings in 2020, achieving 300% growth achieved compared to 2019, thereafter can see positive growth by 30% Y-o-Y.
  • Consistently generating Revenue and Recognized for overachievement of roaming revenue target Y-O-Y by 10%
  • Maintained 62% market share for inbound Roaming Revenue since 2019
  • Mined strategic partnership with Vodafone Group organization which boosted revenues in 2018

Wholesale Roaming Commercial Manager

Saudi Telecom Company
2011.06 - 2019.05
  • Managed Commercial Roaming IOT Negotiation.
  • Budgeting and Forecasting of wholesale Roaming traffic and revenues
  • Represented STC in WAS Global events(largest roaming event of the year)
  • Performed all administrative tasks related to management of the roaming department, including IREG/TADIG testing, communication with roaming partners, internal departments and revenue assurance
  • Followed up on status of customers’ roaming partners stage in the contract signature process; assisted IREG/TADIG team in troubleshooting and resolving any roaming related complaints when required
  • Streamlined (Agreement, IREG & TADIG process) and Introduced Applications like zira Tools for automating Agreement process.

Team Leader Carrier Roaming Business

Saudi Telecom Company
2008.10 - 2011.06
  • Monitor performance of Roaming trends and preparing forecast trends for management
  • TAP rate configuration based on the agreed IOT with DCH and billing systems
  • Traffic monitoring and making necessary recommendations for steering changes
  • Top Revenue and cost performance analysis for EID /HAJ traffic and reporting to management

Business Management Officer

King Abdulaziz Medical City
2002.01 - 2005.09

Education

Bachelors - General Administration

King Saud University
RIYADH

Senior Management Diploma -

IE Business School
RIYADH

Top 1000 Program -

Skills

  • Process Improvement
  • Revenue Growth
  • Stakeholder Management (Telecom Wholesale Roaming , SMS Partners Business, Teams)
  • Incident Management

PERSONAL DETAILS

Date of Birth: 30th October 1976

Timeline

Wholesale Commercial Director Revenue &Cost

Saudi Telecom Company
2019.05 - 2025.04

Wholesale Roaming Commercial Manager

Saudi Telecom Company
2011.06 - 2019.05

Team Leader Carrier Roaming Business

Saudi Telecom Company
2008.10 - 2011.06

Business Management Officer

King Abdulaziz Medical City
2002.01 - 2005.09

Bachelors - General Administration

King Saud University

Senior Management Diploma -

IE Business School

Top 1000 Program -

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Mosaad Ibrahim Al- Mansour