MOSAB JUNAID SHEIKH

Fleet & Driver Management
Logistics Operations
Food Delivery Platforms Operations
Driver Supervision & Performance Monitoring
Route Planning & Optimization
Compliance & Safety Management
Team Leadership (200 Drivers)
Problem Solving & Conflict Resolution
KPI Monitoring & Reporting
Vendor & Platform CoordinationPROFESSIONAL EXPERIENCE
Logistics / Fleet Supervisor
[THURAYA HOLDING COMPANY] – Saudi Arabia
MM/YYYY – Present
Supervised and managed 200 delivery drivers across multiple food delivery platforms
Coordinated daily operations for different departments including drivers, dispatch, and fleet maintenance
Ensured smooth onboarding, scheduling, and performance tracking of drivers
Maintained fleet availability, vehicle utilization, and compliance with company and platform standards
Handled driver issues, incidents, and performance improvement plans
Improved delivery efficiency by monitoring KPIs such as delivery time, acceptance rate, and customer satisfactionFleet Manager / Operations Coordinator
[Previous Company Name] – Saudi Arabia
MM/YYYY – MM/YYYY
Managed company fleet including vehicles allocation, maintenance scheduling, and cost control
Coordinated with food delivery applications to meet operational requirements and SLAs
Reduced downtime by implementing preventive maintenance schedules
Prepared daily, weekly, and monthly operational reports
Ensured legal compliance related to vehicles, drivers’ documents, and platform policiesDriver Supervision – Food Delivery Operations
[Company Name] – Saudi Arabia
MM/YYYY – MM/YYYY
Supervised drivers working with different food delivery apps
Monitored driver behavior, attendance, and productivity
Conducted training sessions for new drivers regarding app usage and delivery standards
Acted as the main point of contact between drivers, management, and delivery platformsKEY ACHIEVEMENTS

Successfully managed large-scale operations with 200 drivers
Improved delivery performance and reduced complaints through better supervision
Strengthened coordination between fleet, drivers, and delivery platforms
Maintained high driver retention through effective management and support:

[Year]LANGUAGES

English – Professional
Arabic – [Basic / Intermediate /
Willing to relocate within Saudi Arabia
Strong knowledge of Saudi logistics and delivery market
Available to join immediately / Notice period: [Specify]✅ Next Step
If you want, I can:
Customize this CV for specific job roles (Fleet Manager, Operations Manager, Logistics Supervisor)
Rewrite it in ATS-friendly format
Improve language further
Create a cover letter
Convert it into Word or PDF formatJust tell me 👍

You said:
kindly help me to make cv i need the duties for supervisson of captains for food deliver apps in saudia arabia keeta and jahez applications

ChatGPT said:

Supervised daily operations of delivery captains working on Keeta and Jahez platforms, ensuring smooth and timely order fulfillment
Managed driver scheduling, attendance, and shift allocation to meet peak demand and service level requirements
Monitored captain performance including acceptance rate, delivery time, completion rate, and customer feedback
Ensured captains’ full compliance with Keeta & Jahez operational policies, platform guidelines, and Saudi traffic regulations
Coordinated onboarding, training, and activation of new captains on Keeta and Jahez applications
Acted as the main point of contact between captains, fleet management, and platform support teams
Resolved daily operational issues such as order delays, app errors, cancellations, customer complaints, and captain disputes
Conducted regular performance reviews and implemented corrective actions and improvement plans when required
Managed uniforms, delivery bags, SIM cards, and mobile devices issued to captains
Ensured availability of sufficient active captains during peak hours, weekends, and promotional campaigns
Monitored real-time operations using platform dashboards and tracking tools to ensure service quality
Prepared daily and weekly performance reports for management, including productivity, issues, and improvement areas
Supported fleet team in vehicle allocation, maintenance coordination, and breakdown management
Maintained high captain retention by providing support, motivation, and clear communicationKey Achievements (Optional Section)

Successfully supervised large teams of captains (50–200) across multiple delivery zones
Improved on-time delivery rate and reduced customer complaints through effective supervision
Maintained high platform compliance and captain performance scores on Keeta & JahezSkills for This Role (You Can Add to CV)

Captain Supervision & Team Leadership
Food Delivery Operations (Keeta & Jahez)
Fleet & Driver Management
KPI Monitoring & Reporting
Conflict Resolution
Shift Planning & Route Coordination
Platform Compliance & SOP ManagementIf you want, I can now:
✔ Combine this into a complete professional CV
✔ Tailor it for Saudi companies or delivery aggregators
✔ Make it simple or senior-level
✔ Improve English wording furtherJust tell me what you need next

You said:
kindly copy the answer

ChatGPT said:
Of course Below is the same content copied clearly, ready for you to paste directly into your CV:Supervisor – Captains (Food Delivery Apps: Keeta & Jahez)
Saudi ArabiaKey Duties & Responsibilities

Supervised daily operations of delivery captains working on Keeta and Jahez platforms, ensuring smooth and timely order fulfillment
Managed driver scheduling, attendance, and shift allocation to meet peak demand and service level requirements
Monitored captain performance including acceptance rate, delivery time, completion rate, and customer feedback
Ensured captains’ full compliance with Keeta & Jahez operational policies, platform guidelines, and Saudi traffic regulations
Coordinated onboarding, training, and activation of new captains on Keeta and Jahez applications
Acted as the main point of contact between captains, fleet management, and platform support teams
Resolved daily operational issues such as order delays, app errors, cancellations, customer complaints, and captain disputes
Conducted regular performance reviews and implemented corrective actions and improvement plans when required
Managed uniforms, delivery bags, SIM cards, and mobile devices issued to captains
Ensured availability of sufficient active captains during peak hours, weekends, and promotional campaigns
Monitored real-time operations using platform dashboards and tracking tools to ensure service quality
Prepared daily and weekly performance reports for management, including productivity, issues, and improvement areas
Supported fleet team in vehicle allocation, maintenance coordination, and breakdown management
Maintained high captain retention by providing support, motivation, and clear communication

• Logistics co-ordination