Professional with extensive experience in data entry verification and database management, ensuring high standards of confidentiality and data integrity. Demonstrated proficiency in Microsoft Office 365, Active Directory, and CRM systems, complemented by strong hardware troubleshooting and software support skills, and committed to enhancing organizational efficiency through continuous improvement in facilities coordination and security best practices.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Receptionist
Al Majal Al Arabi
Red Sea Amaala Triple Bay
05.2024 - 09.2025
Welcomed visitors and addressed inquiries with professionalism.
Served as the initial point of contact for guests, providing warm greetings and helpful assistance upon arrival.
Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
Streamlined communication channels by promptly forwarding messages and posts to relevant departments or personnel.
Orchestrated front desk operations, ensuring efficient document management.
Maintained organized appointment schedules while supporting administrative tasks.
Monitored office supplies and placed orders as necessary.
Performed basic data entry and maintained accurate office records.
Sustained a clean and orderly reception area for optimal visitor experience.
Upheld confidentiality with sensitive information handling procedures.
Completed data entry tasks whilst adhering to strict deadlines.
Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
Collaborated with team members in organizing company events, enhancing team cohesion, and morale-building activities.
Assisted with the setup of ID cards and access permissions following site security practices.
Enhanced customer satisfaction by efficiently managing all front desk enquiries.
Data Entry Clerk
Uganda National Examinations Board
Kampala, Uganda
02.2018 - 04.2024
Entered large volumes of candidate registration and examination data with precision.
Ensured data integrity by verifying and cross-checking information.
Achieved strict deadlines during peak examination registration periods.
Organized filing systems to facilitate efficient document management.
Enhanced overall productivity by training new staff members in the proper use of relevant software applications and systems.
Generated reports from entered data upon request.
Supported team members with various data-related tasks.
Assured data confidentiality by strictly adhering to company privacy policies and regulations.
Reported discrepancies or missing information to supervisors promptly.
Maintained and updated existing records and files for consistency.
Streamlined record keeping, ensuring easy retrieval of vital information when required.
Fostered effective communication channels within the team through regular updates on work progress and potential issues encountered during data handling procedures.
Safeguarded company assets with rigorous adherence to backup procedures to prevent loss of crucial digital information.
Organized, sorted, and verified input data against original documents.
Photocopied, scanned, and printed relevant data for the manager.
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Transferred data from physical copies to electronic records.
Used advanced Excel knowledge to manage and manipulate high-volume data.
IT Teacher
Ministry of Education & Sports
Kaberamaido, Uganda
03.2017 - 04.2024
Instructed students in computer literacy and ICT skills to enhance digital proficiency.
Formulated lesson plans and created instructional materials aligned with educational standards.
Maintained comprehensive student records and assessment data for performance tracking.
Collaborated with school administration on ICT initiatives to integrate technology effectively.
Guided students in practical projects, addressing real-world IT challenges.
Designed and adapted IT curriculum to meet evolving technological trends.
Updated course content to ensure relevance with current industry practices.
Assisted with the maintenance of computer labs and school IT systems.
Conducted extra tutoring sessions for weaker students to improve their grades.
Maintained up-to-date records of student progress, facilitating individualized feedback.
Performed regular maintenance on classroom computer equipment, reducing downtime during lessons.
Achieved target exam results for department attainment.
Organized workshops on the latest IT developments to regularly update the students' knowledge base.
Election Officer
Uganda Electoral Commission
Kampala, Uganda
01.2016 - 05.2021
Streamlined voter identification and verification processes to enhance operational efficiency.
Handled queries from the public regarding the electoral process, increasing overall awareness and understanding about democracy amongst citizens.
Collaborated with local authorities to enforce law and order at polling stations, fostering a peaceful environment for voters.
Provided training for election staff to ensure seamless operations.
Updated voter lists meticulously, maintaining absolute accuracy in records.
Managed voting equipment, ensuring its proper functioning on election day.
Promoted democratic values through public speaking engagements and other outreach activities.
Managed voter registers and polling records with precision.
Ensured accurate recording and reporting of votes during polling activities.
Issued correct ballot papers by locating voters' names on the register.
Provided clear instructions on marking and casting ballots.
Organized polling station materials, including ballot boxes and booths.
Secured all materials before and after voting to prevent loss.
Acted as a reliable and responsive point of contact for the press office, addressing both proactive and reactive measures.
Liaised with the election department to ensure all forms and dates were met.
Monitored polling station compliance and reported irregularities.
Carried out day-to-day duties accurately and efficiently.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Oversaw daily operations to achieve high productivity levels.
Successfully delivered on tasks within tight deadlines.
Project Manager at Manarat Al Ofoq Catering Company Branch of Al Majal Al Arabi GroupProject Manager at Manarat Al Ofoq Catering Company Branch of Al Majal Al Arabi Group
CAFM System Help Desk Operator at AL MAJAL AL ARABI (MAG Facility Management)CAFM System Help Desk Operator at AL MAJAL AL ARABI (MAG Facility Management)