Mostafa Elsawy
Riyadh
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Travel manager ( officer/Coordinator) position. Ready to help team achieve company goals. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Owner
Nile Star Tourism Office
08.2021 - 04.2023
- Our company was mainly responsible for domestic tourism, Hajj and Umrah trips, and issuing international tickets .
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Travel Manager ( Travel Coordinator)
Isam Economic Company Ltd
11.2015 - 02.2021
- Helped customers with passport and visa applications.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Implemented automated office systems, optimizing client, and data communications as well as records management.
- Book airline tickets for employees at good prices.
- Book accommodation for HCPs .
- Book flight for HCPs .
- SFDA reports.
- Organizer participate in the congresses and Medical events (SOA,SANS....etc) .
- RegistertheHCPsinthecoursesinsideandoutsideKsa
Travel Consultant
Fursan Travel Agency
02.2010 - 10.2015
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Organized trips for individual, family and business travelers.
- Handled sensitive information with professionalism and discretion.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Generated reports on travel trends and customer feedback to inform business goals.
- Completed accurate reservations for business travelers at point of sale.
Education
Bachelor - Travel And Tourism
Travel And Tourism
Alexandria 09.2009
Skills
- Executive travel
- Travel recommendations
- Coordinating travel
- Travel accommodations
- Travel arrangement expertise
- Travel knowledge
- Travel management
- Customer Service
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Certification
- Amadeus Reservation System Training.
- Saber Reservation System Training.
- Galileo Reservation System Training.
Timeline
Business Owner
Nile Star Tourism Office
08.2021 - 04.2023
Travel Manager ( Travel Coordinator)
Isam Economic Company Ltd
11.2015 - 02.2021
Travel Consultant
Fursan Travel Agency
02.2010 - 10.2015
Bachelor - Travel And Tourism
Travel And Tourism
- Amadeus Reservation System Training.
- Saber Reservation System Training.
- Galileo Reservation System Training.
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