Dynamic and results-driven Head Barista with over 10 years of experience in leading and managing coffee establishments across Saudi Arabia. Renowned for creating exceptional coffee experiences and driving operational excellence in the hospitality industry. Expert in menu development, quality assurance, and financial oversight. Holds a Diploma in Management Information Systems. Open to exploring a wide range of job opportunities that leverage extensive skills and experience, with a willingness to relocate and contribute effectively in any position.
Hi, I’m
MOSTAFA ALY
Head Barista & Bartender
Makkah
Summary
Overview
11
years of professional experience
8
Certifications
Work History
Anan Hotel by Snood
Head Barista & Bartender
07.2023 - Current
Job overview
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance
- Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance
- Led overall café operations, customer service, and financial management
- Ensured adherence to health and safety regulations
- Demonstrated adaptability and problem-solving skills to improve service delivery
- Reduced waste by implementing proper inventory management procedures and ordering supplies as needed
- Provided expert guidance on coffee beans selection, grinding methods, brewing techniques,and equipment usage to enhance overall customer experience.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Helat Hotel
Head Barista & Bartender
07.2022 - 07.2023
Job overview
- Built strong customer relationships and brand loyalty
- Mastered advanced coffee brewing techniques and ensured beverage quality
- Managed customer service, cash handling, and inventory restocking
- Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance
- Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
Wayne's Coffee Shop
Barista & Bartender
11.2021 - 07.2022
Job overview
- Cleaned counters, machines, utensils, and seating areas daily
- Maintained a clean and organized workspace for optimal productivity and safety
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Operated espresso machines and commercial coffee brewers to create beverages.
Tim Horton's
Senior Crew Member
09.2017 - 01.2021
Job overview
- Mentored junior team members on best practices within our departmental guidelines; this guidance contributed to overall improvement of crew member skills
- Managed inventory levels effectively, minimizing waste while maintaining adequate stock for daily operations
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
The Nile Ritz Carlton
Banquet Waiter
07.2016 - 07.2017
Job overview
- Fostered enjoyable event atmosphere through friendly guest interactions
- Delivered exceptional dining experiences for guests through expert knowledge of menu offerings and wine pairings
- Contributed to successful events by setting up tables, buffets, and beverage stations according to established standards
- Cleared dishes and glassware quickly following each course.
Four Seasons Hotels and Resorts
Banquet Waiter
03.2013 - 07.2016
Job overview
- Provided superior service, coordinated events, and engaged with guests to ensure memorable experiences
- Ensured safety compliance and mentored staff, fostering a professional and motivated team.
Education
Cairo UniversityGiza
Bachelor of Commerce from Business Science
08.2026
University Overview
Abbasiya Institute For Automated Accounting And Commercial SciencesCairo
Diploma from Management Information Systems
07.2018
University Overview
Skills
- Advanced Coffee Brewing Techniques
- Specialty Coffee Knowledge
- Latte Art Mastery
- Recipe Development
- Barista Training and Development
- Menu Innovation
- Quality Assurance
- Allergen Management
- Menu Engineering
- Financial Oversight
- Health and Safety Compliance
- Waste Reduction Strategies
- Advanced Equipment Operation
- Supply Chain Optimization
- Inventory Management
- Marketing and Promotion
- Customer Relationship Management
- Event Catering and Coordination
- Leadership and Team Building
- Conflict Resolution
- Training and Development
- Exceptional Customer Service
- Effective Communication
- Attention to Detail
- Emotional Intelligence
- Multi-tasking
- Time Management
- Problem-solving
- Sensory Evaluation
- Customer Focus
- Decision-making
- Accountability
- Continuous Learning
- Teamwork
- Adaptability
Beverage Expertise
Beverage Expertise
- Saudi Arabian Coffee
- Espresso-Based Drinks: Espresso, Americano, Cappuccino, Latte, Macchiato, Mocha, Flat White
- Brewed Coffee: Drip Coffee, Pour Over, Cold Brew
- Other Hot Beverages: Tea, Hot Chocolate, Matcha Latte, Steamed Milk
- Iced Espresso Drinks: Iced Americano, Iced Latte, Iced Mocha, Iced Macchiato
- Cold Brew & Iced Coffee: Cold Brew, Iced Coffee
- Blended Drinks: Frappuccino, Smoothies, Milkshakes
- Mocktails: Virgin Mojito, Fruit Punch
Certification
- 300: Brew and Craft, Starbucks Global Academy
(Certificate ID: ae7a0c7d2e9949f6b5d3cbd5e7cfc473)
- Building Sensory Skills: One Cup at a Time, Starbucks Global Academy
(Certificate ID: 772d0951e98e4633998eaf7c302d564c)
- Basic Food Hygiene Course & Examination L2, TIM HORTONS ACADEMY (2019 - Present)
- Total Barista - Professional Barista Course, Instructor: Winston Thomas
- Certificate of Excellence - Barista One, Barista Hustle
- Certificate of Excellence - Latte Art, Barista Hustle
- BLS Provider, Saudi Heart Association (09/2022 - 09/2024)
- HSFA CPR AED, Saudi Heart Association (09/2022 - 09/2024)
- Unified Health Certificate: Food Safety (09/2025)
Languages
Arabic
Native language
English
Advanced
C1
Additional Information
Additional Information
- LICENSES , Egyptian Driving License (Light Truck)
- Saudi Arabia Driving License (03/2024 - 11/2033)
Projects
Projects
Anan Hotel Coffee Shop Lounge (08/2023)
- Spearheaded the creation and growth of a lively coffee shop lounge, managing every aspect from conceptualization to successful implementation.
Helat Hotel Coffee Shop Lounge (07/2022)
- Led the creation of a vibrant coffee shop lounge, making it a popular dining spot.
Volunteer Experience
Volunteer Experience
Basic Volunteer
Saudi Red Crescent Authority
2021 - Present, Saudi Arabia
Volunteer NO: VS1314120230309100497
Donor and Volunteer
Saudi Center for Organ Transplantation
2021 - Present, Saudi Arabia
Volunteer NO: 2678622
Interests
Interests
- Coffee Culture
- Computing
- Wellness and Health
- Art and Aesthetics
References
References
Available upon request.
Accomplishments
Accomplishments
- Led Café Operations: Successfully managed and led overall café operations and bar services at Anan Hotel By Snood and Helat Hotel, ensuring seamless integration of both.
- Menu Innovation: Innovated and enhanced café and bar menus to include a variety of high-quality and seasonal offerings, improving customer satisfaction and sales.
- Health and Safety Compliance: Ensured adherence to health and safety regulations, maintaining pristine environments and conducting regular staff training.
- Marketing and Promotions: Directed marketing and promotional activities to boost customer engagement and increase sales, contributing to the growth and popularity of the establishments.
- Financial Management: Managed financial aspects, including budgeting, forecasting, and cost control, ensuring the profitability and financial health of the operations.
- Customer Relationship Building: Built strong customer relationships and brand loyalty through exceptional service, contributing to increased repeat business and customer satisfaction.
- Staff Training and Development: Conducted staff training in advanced coffee brewing techniques, quality control, and customer service, enhancing overall team performance and service quality.
- Event Coordination: Provided superior service during events, coordinating effectively to ensure efficient guest interaction and satisfaction.
- Volunteer Work: Actively volunteered with the Saudi Red Crescent Authority and the Saudi Center for Organ Transplantation, contributing to community welfare and support.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
Affiliations
- Saudi Red Crescent Authority Basic Volunteer Volunteer NO: VS1314120230309100497 2021 - Present, Saudi Arabia
- Saudi Center for Organ Transplantation Donor and Volunteer Volunteer NO: 2678622 2021 - Present, Saudi Arabia
Quote
“Embrace each challenge as an opportunity to grow, for it's in the moments of struggle that we discover our true strength.”
Interests
Coffee Culture
Computing
Wellness and Health
Art and Aesthetics
Websites
Software
Web Browsing
Presentation Software
Timeline
Head Barista & Bartender
Anan Hotel by Snood
07.2023 - Current
Head Barista & Bartender
Helat Hotel
07.2022 - 07.2023
Barista & Bartender
Wayne's Coffee Shop
11.2021 - 07.2022
Senior Crew Member
Tim Horton's
09.2017 - 01.2021
Banquet Waiter
The Nile Ritz Carlton
07.2016 - 07.2017
Banquet Waiter
Four Seasons Hotels and Resorts
03.2013 - 07.2016
Cairo University
Bachelor of Commerce from Business Science
Abbasiya Institute For Automated Accounting And Commercial Sciences
Diploma from Management Information Systems
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