Mostafa Hamdy

• Increased Sales of 30% in Lighting Division by managing all (07) Showrooms, Retails, Account Receivables, Cash-Flow Management, Client Development Activities.
• Solved employees Conflicts to be productive and engaged in work.
• Business Development (Key Accounts)-NEOM, Qiddiya, Diriyah, Saudi Water Conversion Company.
• Market & Financial Analysis for Sales Enhancement, against competitors strategies.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

• Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
• Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
• Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
• Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.

• Oversaw daily operations to ensure the store ran smoothly, fostering a clean and safe environment for both customers and employees.
• Implemented effective inventory and cash control measures, along with efficient store opening and closing procedures, to maintain operational integrity.
  
• Handled customer complaints with promptness and professionalism, resolving issues effectively to nurture positive relationships and enhance customer satisfaction.
  
• Led a team of store employees in a fast-paced environment, utilizing proactive communication and positive feedback to motivate and empower staff, ensuring a collaborative and productive workplace.
• Team Leader, Vodafone, (Feb, 2018 - Feb 2019)

- Implemented training programs and best practices to enhance team skills and improve customer service delivery.