Mostafa Mohamed
Khober,Saudi Arabia
Summary
I worked in many departments in the company, such as (management - supervision - sales - projects) for 14 years. Personable Sales Supervisor with [Number] years of experience in fast-paced retail settings. Collaborative leader and mentor. Skilled in inventory management and sales training.
Overview
14
14
years of professional experience
Work History
Sales supervisor
Samara Trading Group
Khobar, Eastern Province
03.2020 - Current
- Working on ERP systems, generating PO’s, invoices and all kind of information.
- Following all procedures in Odoo system, invoicing, purchasing and CRM.
- Processed invoices and financial data with strong eye for detail.
- Managed database to maintain updated records and accuracy.
- Manage external vendors and service providers to address on-site maintenance and repair needs.
- Organizedfiling systems and maintained records and documentation in alignment with company policies and data security protocols.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
- Collected customer and market feedback and reported information to company leadership.
- Updated training materials and operational procedures to deliver consistent sales growth.
- Generated company growth through market expansion and sales.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Carried out sales visits to current and prospective customers.
- Set highest personal performance standards for self.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
Maintenance supervisor
Samara Trading Group
Khobar, Eastern Province
03.2018 - 03.2020
- Optimised equipment layouts for target efficiency, performance, or functionality goals.
- Maintained daily facility operations with strong focus on preventive maintenance and swift repairs.
- Established and documented protocols for preventive maintenance procedures.
- Documented daily work performed in company logs and on equipment-specific reports.
- Monitored department priorities and coordinated team workflows to meet demand.
- Observed manufacture of equipment and components, monitoring compliance and assessing performance against targets.
- Estimated costs of labour and materials to manufacture, install, or maintain specified equipment.
- Handled employee relations issues and resolved challenges to support retention.
- Supervised maintenance team and reviewed completed work to evaluate performance.
- Procured information from various vendors to support cost-effective purchasing.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Contributed to development, implementation and execution of preventive maintenance schedule.
- Monitored maintenance priorities and allocation labour resources to meet expected demands.
- Provided guidance to management regarding project bids for onsite improvements.
- Improved efficiency and productivity by acquiring new skills.
- Oversee daily operations to achieve high productivity levels.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Engaged with stakeholders to build relationships and brand awareness.
- Completed customer orders with speed and accuracy.
Area supervisor
Samara Trading Group
Khobar, Eastern Province
03.2014 - 03.2018
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Conducted routine tours through operating areas to verify safe and efficient operations.
- Coordinated business operations, managing contracts.
- Enabled smooth operations, managing staff rotes in Time gate to guarantee optimal coverage.
- Avoided overspending by constantly monitoring cost control procedures for staff and inventory.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Delegated tasks and reacted to changing workloads to maintain efficient operations.
- · Supervised maintenance team and reviewed completed work to evaluate performance.
- Negotiating contracts with service vendors.
Sales officer
Samara Trading Group
Riyadh, Riyadh Region
03.2010 - 03.2014
- Established and maintained positive, profitable client relationships through superb communication.
- Developed marketing plans to support department strategies.
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Reviewed and improved sales performance to routinely meet or exceed targets.
- Tracked sales and order information by navigating internal computer system.
- Performed sales visits to take strategic action on new business leads.
- Identified new leads through data mining and tele sales to meet set targets.
- Established and maintained positive, profitable client relationships through superb communication.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
- Generated new leads and opportunities to maximize revenue.
- Understood customer needs to craft exceptional sales journeys.
Education
Commercial Technical Institute - Financial Institutions Division
University of Technology
Mahalla El-KubraSkills
- Office management
- Accounts receivable and payable
- ERP Systems
- Odoo Systems
- Saudi Arabia Regulations
- Inventory purchasing
- Database management
- Leadership
- Excel proficiency
- Employee management
- Project scheduling
- Database management
Languages
English
Advanced
Timeline
Sales supervisor
Samara Trading Group
03.2020 - Current
Maintenance supervisor
Samara Trading Group
03.2018 - 03.2020
Area supervisor
Samara Trading Group
03.2014 - 03.2018
Sales officer
Samara Trading Group
03.2010 - 03.2014
Commercial Technical Institute - Financial Institutions Division
University of Technology
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