Summary
Overview
Work history
Education
Skills
LANGUAGE
Timeline
Generic
Mostafa Ibrahim Zaki

Mostafa Ibrahim Zaki

Tabuk,Saudi Arabia

Summary

Accomplished professional with expertise in KPIs, leadership, and regional marketing strategy. Proficient in P&L accountability, technical IT skills, and strategic visioning. Demonstrated success in business development, operational management, and stakeholder engagement. Skilled in financial forecasting, regulatory compliance, and quality assurance, with a strong focus on staff recruitment and crisis management.

Seasoned professional in managing business regions with focus on growth and profitability. Bring forth ability to drive company success through strategic planning and team leadership, utilising knowledge of market trends and customer needs. Possess skill set in operational management and communication, ensuring smooth business operations and enhanced productivity.

Offering strong leadership abilities and knack for team development. Knowledgeable about business operations, customer service, and achieving sales targets. Skilled in communication, problem-solving, and time management. Ready to use and develop leadership, strategic planning, and customer relationship skills in operation manager role.

Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Organised and dependable with 25 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

26
26
years of professional experience
4
4
years of post-secondary education

Work history

Area Manager

Herfy Fast Food Co.
, Saudi Arabia
10.2012 - 08.2025
  • Developed action plans to achieve company targets across multiple branches.
  • Ensured adherence to standards of behaviour, prioritising communication and teamwork.
  • Implemented Management Development and Training Programs effectively.
  • Coordinated with departments to address restaurant needs and requirements.
  • Monitored Direct Operating Costs, managing food, paper, and labour expenses efficiently.
  • Supervised daily store operations, ensuring optimal customer service delivery.
  • Liaised regularly with senior management to discuss operational updates and improvements.
  • Trained members of the team for improved overall productivity.
  • Ensured compliance with all regulatory standards to maintain brand reputation.
  • Promoted a positive work environment which increased employee retention rate.
  • Analysed sales data regularly for informed decision-making processes.
  • Conducted regular performance reviews, leading to increased staff satisfaction.
  • Monitored competition closely, staying ahead in market trends and consumer behaviour.
  • Established strong relationships with key stakeholders to enhance business growth.
  • Oversaw successful product launches contributing to increased market share.
  • Handled crisis situations promptly and efficiently, minimising potential risk or damage.
  • Developed robust sales strategies to maximise revenue generation.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.

Restaurant Manager

Burger King
, UAE & Egypt
01.2006 - 01.2012
  • Achieved sales targets while ensuring adherence to quality standards.
  • Conducted regular meetings with staff to communicate updates and gather feedback.
  • Oversaw budgeting and financial planning, maintaining profitable margins and service excellence.
  • Trained new team members to enhance overall service quality.
  • Delivered in-depth training to customer-facing staff, promoting strong service performance.

Restaurant Manager

KFC
01.2000 - 01.2006
  • Achieve company Targets. (Sales / QSC)
  • Community involvement and activities for potential sales generators and problem solving
  • Respond to all requests & instructions for information, reports and other communications from my top managers

Education

Bachelor of Tourism & Hotels -

Helwan University
09.1994 - 06.1998

Skills

  • KPIs mastery
  • Leadership excellence
  • Regional marketing strategy
  • P and L accountability
  • Technical it proficiency
  • Area sales reporting
  • Decision-Making proficiency
  • Accountability and responsibility
  • Quality assurance compliance
  • Microsoft office suite proficiency
  • Strategic visioning
  • Customer Service
  • Product knowledge
  • Business development
  • Employee management
  • Order processing
  • Territory management
  • Just In Time stock control
  • Performance Management
  • Regulatory compliance
  • Database management
  • Stakeholder management
  • Staff development
  • Operational quality control
  • Financial Forecasting
  • Staff recruitment and training
  • Controlling costs
  • Employee training and development strategy
  • KPI performance management
  • Operational management
  • Sales strategies
  • Operational auditing
  • Disciplinary issue resolution
  • Vendor management
  • Crisis handling
  • P&L oversight
  • Business development strategy
  • Decision-Making authority
  • E-Commerce strategies

LANGUAGE

English (fluent)
Arabic (basic)

Timeline

Area Manager

Herfy Fast Food Co.
10.2012 - 08.2025

Restaurant Manager

Burger King
01.2006 - 01.2012

Restaurant Manager

KFC
01.2000 - 01.2006

Bachelor of Tourism & Hotels -

Helwan University
09.1994 - 06.1998
Mostafa Ibrahim Zaki