Moudy Taremba
Khobar,Saudi Arabia
Summary
Dynamic and results-driven hospitality professional with a strong foundation in food production and guest services, backed by over 4 years of hands-on experience in luxury hospitality as a Guestroom Attendant and currently serving as a Production Supervisor in a high-volume food industry in Saudi Arabia. Recently earned a degree in Hospitality Management from a leading business school in Spain, combining academic expertise with operational leadership.
Recognized for strong leadership and motivational skills, successfully leading cross-functional teams to improve efficiency, reduce waste by 15%, and streamline daily operations without compromising quality or safety standards. Adept at implementing SOPs, training staff, and fostering a team culture that prioritizes accountability and continuous improvement.
Known for a guest-centric approach, consistently contributing to enhanced customer satisfaction through attention to detail, service excellence, and proactive problem-solving. Passionate about delivering exceptional service experiences while aligning team efforts with organizational goals.
Now seeking to leverage a blend of frontline service experience and operational leadership into a supervisory or managerial role within the hospitality industry, with a focus on guest satisfaction, staff development, and operational excellence.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
Production Supervisior
Nakhlah Food Industries
Dammam , Saudi Arabia
05.2022 - Current
- Supervise a team of 15+ staff to ensure timely production, adherence to safety standards, and operational efficiency.
Implemented new portion control and stock rotation procedures, resulting in a 15% reduction in waste.
Trained new staff on food safety and hygiene protocols, improving audit scores by 20%.
Recognized as Employee of the Month for outstanding leadership, team motivation, and continuous process improvement.
Collaborated with cross-functional departments to streamline production workflows and meet daily output targets.
Guestroom attendant
Leopard rock hotel
Mutare
12.2020 - 04.2022
- Ensured guest satisfaction by providing exceptional room service.
- Prioritised tasks effectively during peak periods, reducing waiting times for guests.
- Assisted with luggage handling to ease guest arrival and departure process.
- Managed laundry duties efficiently, ensuring fresh linen availability at all times.
- Adhered strictly to safety regulations when using cleaning supplies; ensured personal and guest safety.
- Greeted guests warmly to make them feel welcome.
- Followed hygiene protocols strictly whilst cleaning rooms and bathrooms, promoting a healthy environment.
- Reported maintenance issues promptly, ensuring quick resolution.
- Responded quickly to guest requests, leading to high rate of satisfaction.
- Maintained cleanliness standards for enhanced guest experience.
- Coordinated with housekeeping staff for efficient workflow management.
- Prepared rooms efficiently, resulting in smooth check-ins.
- Conducted thorough room inspections for maintaining quality standards.
- Replenished room amenities for guest convenience.
Guestroom attendant
Table bay hotel
Cape town
12.2018 - 11.2020
- Maintained high standards of cleanliness and presentation in guest rooms to ensure exceptional guest experiences.
- Efficiently restocked and organized guest room supplies to meet daily operational needs and enhance service delivery.
- Reported maintenance issues promptly to the appropriate departments to ensure guest safety and preserve hotel property.
- Upheld guest privacy and confidentiality while performing cleaning and maintenance duties, respecting cultural sensitivities.
- Utilized communication skills to interact professionally and empathetically with guests, enhancing overall guest satisfaction.
- Assisted front desk operations by adhering to guest service protocols and supporting guest relations activities.
- Recognized and addressed guest special requests by coordinating with housekeeping and front desk to enhance personalized guest experiences.
- Collaborated with front desk team to communicate room readiness and guest preferences, ensuring smooth check-in and check-out processes.
- Monitored and followed up on guest feedback related to room conditions, contributing to continuous improvement in guest satisfaction and service quality.
- Provided multilingual support to guests in their rooms, enhancing communication and personalized service in a multicultural environment.
- Coordinated with maintenance and housekeeping teams to proactively address room repair and sanitation needs, ensuring uninterrupted guest comfort.
Education
Hotel management degree certification - Hospitality
Eurionova Business School
Granada Spain 09.2024 - 09.2025
Diploma - Hospitality
AHLEI
Riyadh Saudi Arabia 12.2022 - 02.2023
Skills
- Customer Service
- Communication Skills
- Front Desk Operations
- Guest Relations
- Conflict Resolution
- Housekeeping Coordination
- Time Management
- Problem Solving
- Attention to Detail
- Multitasking
- Leadership and motivation
- Health and Safety Compliance
- Quality Assurance
- Team Leadership
- Public speaking
- Cultural awareness
Languages
English
Fluent
Hobbies and Interests
Volunteering, Cooking, Reading
Internships
- Front desk agent
- Pinehurst Resort, North Carolina United States
- Mar 2025
- Unable to join due to Visa issues
- Housekeeping
- Four Seasons St Louis, Missouri United States
- Aug 2025
- Unable to join due to visa issues
Timeline
Hotel management degree certification - Hospitality
Eurionova Business School
09.2024 - 09.2025
Diploma - Hospitality
AHLEI
12.2022 - 02.2023
Production Supervisior
Nakhlah Food Industries
05.2022 - Current
Guestroom attendant
Leopard rock hotel
12.2020 - 04.2022
Guestroom attendant
Table bay hotel
12.2018 - 11.2020
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