Experienced professional with extensive expertise in bar and beverage knowledge, mixology, and inventory management. Demonstrated leadership skills in supervising food and beverage operations, enhancing guest satisfaction, and ensuring service quality. Proven ability to manage staff scheduling, training, and performance management while coordinating effectively with kitchen and service teams. Adept at problem-solving, handling guest inquiries, maintaining cleanliness, and ensuring safety compliance. Strong communication skills and team collaboration abilities contribute to strategic problem-solving and exceptional guest interactions. Committed to continuous improvement in hospitality services.
Wine & Spirit Education Trust (Level One in Wine), 11/01/2021
Wine & Spirit Education Trust (Level One in Wine), 11/01/2021