Summary
Overview
Work History
Education
Skills
Languages
Timeline
Teacher
Mousina Hasan  Shaikh

Mousina Hasan Shaikh

Thane ,India

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Hard-working with strong organizational skills. Achieves company goals through exceptional planning and prioritization. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Pre sales Executive

Arihant Superstructures lmt
Mumbai, India
11.2019 - 01.2021
  • Successfully delivered on tasks within tight deadlines.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties..
  • Increased revenue by upselling and recommending products.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Applied positive customer service approach to increase satisfaction levels.
  • Carried out day-to-day duties accurately and efficiently.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.


Collections manager

Expert Source
Mumbai, India
05.2017 - 04.2019
  • Applied advanced Excel skills to efficiently analyse large data sets.
  • Strategized and led financial planning and operations for businesses.
  • Harnessed data visualization to drive insights through management reporting.
  • Delivered high-quality results within budget and timeframe targets.
  • Carried out day-to-day duties accurately and efficiently.
  • Forecasted sales trends to plan team resourcing.
  • Handled high volume calls to address customer inquiries and concerns.

Education

Bachelor of Commerce -

Modern English School
India
02.2009 - 02.2011

Skills

  • Business development
  • Customer relations
  • Relationship management
  • Sales goal attainment
  • Customer service
  • Leadership
  • Communication skills
  • Customer-focused
  • Problem-solving
  • Troubleshooting
  • Public relations
  • Team building


Languages

English
Advanced
Hindi
Advanced
Marathi
Upper intermediate

Timeline

Pre sales Executive

Arihant Superstructures lmt
11.2019 - 01.2021

Collections manager

Expert Source
05.2017 - 04.2019

Bachelor of Commerce -

Modern English School
02.2009 - 02.2011
Mousina Hasan Shaikh