Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Additional Information
Languages
Certification
Work availability
Quote
Timeline
Receptionist
MOUSTAFA  FAHMI

MOUSTAFA FAHMI

Saudi Arabia

Summary

Technical and operations Manager with experience responding to rapidly changing contexts to meet operational objectives. Organized with strong planning and coordination skills for effective team leadership.
Training professionals support employee growth, inspire adult learners, and adjust to changing corporate requirements. Evaluate and develop training plans to ensure optimum relevance and efficacy.
A motivated manager with exceptional leadership, organizational skills, and communication abilities leads high-performing cross-functional teams. Leads projects, company operations, and business growth.

Overview

22
22
years of professional experience
1
1
Certification

Work history

Operations and Technical Manager

ALARKKAN TRAINING CENTER
, KSA
11.2010 - Current
  • Promoted best practices to uphold output quality standards.
  • Prepared work schedules and assigned personnel to meet production plans.
  • Appraised and monitored technical staff performance to identify development opportunities and promote growth.
  • Aligned product development roadmaps with a technical strategy to achieve business goals.
  • Designed training modules for strategic business practices and organizational behaviour training concepts.
  • Created testing and evaluation procedures.
  • Worked with HR to evaluate training requirements and schedule onboarding sessions for new hires.
  • Optimized quality of training content by incorporating input from subject matter experts.

Quality Assurance & Technical Manager

Empress Enterprise for Export-Import
Cairo, Egypt
01.2007 - 09.2010
  • Contributed to development of guidelines, processes and documentation to meet required business standards.
  • Attended meetings and submitted decisions made to senior management for approval.
  • Monitored individual service returns and updated master quality assurance spreadsheets.
  • Maintained up-to-date procedures for complaints and compliance.
  • Provided administrative support to manage annual review processes for programmes.
  • Updated individual service audit spreadsheets with review results.
  • Uploaded documents to internal and external systems for backup.
  • Trained employees on quality standards and procedures to improve knowledge and skills.
  • Assigned team members to quality audit tasks and monitored activities to maintain work standards.
  • Disseminated results and outcomes to facilitate ISO compliance strategy.
  • Tracked freight movements using software and satellite technology to trace delays.
  • Planned most appropriate shipment routes with regard to cost, transit time and security.
  • Supported customer satisfaction, offering timely updates on shipping details and timelines.
  • Monitored door-to-door shipments to confirm timely and accurate delivery.
  • Processed all export requests from client or line manager.
  • Coordinated and resolved shipping details in English and Arabic.
  • Controlled movement and storage of chilled and frozen goods across the UK.
  • Reduced safety hazards and fostered sustainability through careful sorting and disposal of refuse and recyclables.

Quality Assurance Manager

Empress Enterprise for Export-Import
, Egypt
01.2006 - 01.2007
  • Implemented and enforced comprehensive quality assurance strategy to meet established standards.
  • Coordinated and oversaw internal and external audits, leveraging findings to support future strategy.
  • Optimised department workflow, evaluating current processes to identify bottlenecks.
  • Documented SOPs and quality standards to optimise workflow and reduce inconsistencies.
  • Attended meetings and submitted decisions made to senior management for approval.
  • Reported on audit findings, suggesting data-driven improvements to board members and stakeholders.
  • Prepared and issued service user questionnaires to solicit feedback and suggestions.
  • Analysed data from external sources to identify potential product and service issues.
  • Implemented and maintained complaints and compliance action tracker to improve production standards.

Quality control manager

Centre DE Legumes Et De Fruits (CELF)
Cairo, Egypt
08.2004 - 12.2005
  • Conducted and completed quality assurance checks for new products.
  • Assisted with drafting, reviewing and finalising Standard Operating Procedures and Work Instructions.
  • Made follow-ups on allocated action plan to meet completion timescales.
  • Maintained up-to-date procedures for complaints and compliance.
  • Uploaded documents to internal and external systems for backup.
  • Attended meetings and submitted decisions made to senior management for approval.

Poultry Production Engineer

El-Banna for Agricultural Development
Cairo, Egypt
06.2002 - 02.2004
  • Empress Enterprise for Export-Import
  • Evaluated lab results to detect infections, diseases, or organ function.
  • Collected biological samples for lab testing to support diagnosis.
  • Inspected areas of the farm to identify risks and took immediate action to eliminate hazardous conditions.
  • Worked closely with employees to improve practices, techniques, and safety choices, optimizing performance and minimizing waste.
  • Used environmentally friendly materials and practices to replace chemical insecticides.
  • Hired, trained, and supervised seasonal workers.

Education

Bachelor of Agricultural Science - General

University of Al-Azhar, Cairo
Cairo, Egypt

Diploma - Diploma of Poultry

University of Al-Azhar, Cairo
Cairo,Egypt

Advanced courses in Corporate Communications. -

ITC

Executive training courses in management. - Management

IMC

Skills

  • Consulting
  • ISO Standards
  • Expecting problems, crises, and disasters management
  • Operational support
  • Strategic planning
  • Training and assessment strategy
  • Skills gap analysis
  • Training program design
  • Learning management systems (LMS) proficiency
  • Risk assessments
  • Production improvements
  • Hazard management
  • Safety inspections
  • Health and safety orientations
  • Food Manufacturing
  • Logistics
  • TACCP
  • HACCP
  • Food Safety Management System

Accomplishments

  • - Since 2000, I've been joining and organizing volunteer groups to protect the environment and reduce pollution.
    - Providing continuing seminars in schools to protect the environment and human health.
    - Assist in projects for providing and delivering aid for people in need.
    - I volunteered as an instructor for the Ministry of Municipal and Rural Affairs and Housing in
    the Kingdom of Saudi Arabia KSA. I taught health inspectors about food safety, public
    health, effective communication, and ISO 22000 food safety management systems FSMS.
    - I was offered as an instructor to train workers in Gulf Cooperation Council (GCC) countries about food safety, public health, effective communication, and ISO 22000 for food safety management systems FSMS.
    - During the Corona period, I donated to make an audio recording of all food safety and public health lectures in my voice so that they may be sent to all trainees throughout Saudi Arabia.
    - The Municipality of Al-Ahsa region in the Kingdom of Saudi Arabia delivered seminars to both male and female college students.

Additional Information

  • 2008 Plan, designed, implemented, and managed warehouse due to export to EUROPE
  • 2009 Italian Cooperation Centre ( Train food warehouses and farmers to prevent chemical contamination and trace products )
  • 2010 Implement and train farmers and manage post-harvest and pre-harvest with cooperating USDA to export Strawberries to the USA
  • 2011 Establish the first training center in KSA, Dammam relating to food handlers and public health
  • 2012 Plan, constructed, designed, prepared, and managed a second training center in KSA,Jeddah
  • 2021 Establish, design, and implement 4 centers relating to food handlers and public health in KSA, Riyadh
  • 2021 Start to demonstrate and conduct training to The Ministry Of Municipal And RuralA airs KSA, all Governator Kingdom
  • 2022 Start to demonstrate and conduct training for The Gulf Cooperation Council GCC
  • 2022 Start operations and manage the new center for training food handlers and public health establishments in KSA, AlAhsaa
  • 2023 Manage construction and startup of anew training center and manage operations in KSA,Tabuk


Languages

Arabic
Native
English
Fluent

Certification

Risk Assessment - BRCGS
Root Cause Analysis - BRCGS
Vulnerability Assessment for Food Fraud - BRCGS
Awareness and Implementation ISO 9001
CIEH training food safety 4th level
Traceability for export training
ISO 22000 / 2018 Lead Auditor - FSMS

Internal audit for Europe GAP (GLOBAL GAP Certification ) Good Agriculture Practice
Internal audit for TNC (TESCO NATURE CHOICE )
GMP Good Manufacture Practice
PRPs Pre-Request Program
HACCP System
How To Solve Problems
F2F ( Farm to Fork )
How to Trace Products


Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

When Allah gives you a new beginning, don't repeat the old mistake

Timeline

Operations and Technical Manager

ALARKKAN TRAINING CENTER
11.2010 - Current

Quality Assurance & Technical Manager

Empress Enterprise for Export-Import
01.2007 - 09.2010

Quality Assurance Manager

Empress Enterprise for Export-Import
01.2006 - 01.2007

Quality control manager

Centre DE Legumes Et De Fruits (CELF)
08.2004 - 12.2005

Poultry Production Engineer

El-Banna for Agricultural Development
06.2002 - 02.2004

Bachelor of Agricultural Science - General

University of Al-Azhar, Cairo

Diploma - Diploma of Poultry

University of Al-Azhar, Cairo

Advanced courses in Corporate Communications. -

ITC

Executive training courses in management. - Management

IMC
MOUSTAFA FAHMI