Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Moustafa Magdy

Moustafa Magdy

Riyadh

Summary

Dynamic professional with extensive experience in retail, excelling in sales management, and data analysis. Proven track record in driving brand awareness and enhancing team performance through effective training and conflict resolution. Adept at developing strategic marketing campaigns that boost customer engagement and sales growth. Exceptional leader committed to achieving business objectives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Boutique Manager

Breitling
Riyadh
01.2023 - Current
  • Maintained accurate records of sales data using computer software programs like Excel or Access.
  • Supervised daily operations including opening and closing duties, cash handling, restocking shelves and cleaning the premises.
  • Collaborated with other departments across the business on projects that required cross-functional support.
  • Provided training sessions for new team members on store policies and procedures.
  • Managed day-to-day operations such as scheduling staff shifts, assigning tasks and monitoring employees' performance.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Implemented marketing campaigns through social media platforms such as Facebook or Instagram.
  • Developed action plans to address underperforming areas within the store and implemented corrective measures when necessary.
  • Tracked weekly, monthly, quarterly and annual sales figures to identify trends in consumer purchases.
  • Created consistency for brand by complying with company guidelines.
  • Developed and administered customer service and product training sessions for new employees.

Sales Associate

Breitling
Riyadh
06.2022 - 12.2022
  • Attended weekly team meetings to review performance goals and objectives.
  • Developed promotional strategies to increase sales volume.
  • Conducted inventories on a regular basis to track stock levels.
  • Worked with fellow sales team members to achieve group targets.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Maintained records related to sales for store management.

Marketing Executive

First Jewelry
Riyadh
01.2022 - 05.2022
  • Managed relationships with external advertising agencies and vendors.
  • Monitored competitor activity and prepared detailed reports on performance metrics.
  • Analyzed customer feedback to improve the quality of products and services.
  • Generated leads through direct mailers or other outreach methods like cold calling or emails.
  • Developed marketing strategies and campaigns to increase brand awareness.
  • Maintained an up-to-date database of customers' contact information.
  • Collaborated with sales team to develop targeted promotions and incentives programs.
  • Organized promotional events such as conferences, trade shows, and product launches.
  • Created content for various digital channels, including website, social media and email.
  • Planned and organized public relations and promotional events.
  • Coordinated with sales teams to develop marketing strategies that align with sales objectives.
  • Developed budget forecasts for marketing initiatives and monitored expenditures to ensure compliance.

Education

Professional Training Diploma - Business Administration

Cambridge College
United Kingdom
07-2022

Bachelor's Degree - Business Management

Faculty of Commerce
Alexandria
06-2021

High School Diploma -

Saint-Marc
Alexandria, Egypt
07-2017

Skills

  • Sales management
  • Data analysis
  • Team collaboration
  • Employee training
  • Visual merchandising
  • Action planning
  • Conflict resolution
  • Exceptional leadership
  • Brand awareness
  • Business development
  • Computer skills
  • Effective communication
  • Multitasking
  • Relationship building

Certification

  • Breitling Challenge Certificate - training for professionals, 2025
  • Breitling Challenge Certificate - training for professionals, 2024
  • Breitling Challenge Certificate - training for professionals, 2023
  • Breitling Challenge Certificate - training for professionals, 2022

Languages

Arabic
First Language
English
Advanced (C1)
C1
French
Elementary (A2)
A2

References

References available upon request.

Timeline

Assistant Boutique Manager

Breitling
01.2023 - Current

Sales Associate

Breitling
06.2022 - 12.2022

Marketing Executive

First Jewelry
01.2022 - 05.2022

Professional Training Diploma - Business Administration

Cambridge College

Bachelor's Degree - Business Management

Faculty of Commerce

High School Diploma -

Saint-Marc

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Moustafa Magdy