Moza Saleh Ali Alsinaidi
Muscat,Oman
Overview
13
13
years of professional experience
Work History
Sicology
Head of the Psychological Counseling and Health Ed
Al Nahda Hospital , Muscat
02.2013 - Current
- Handled complaints through calm communication and problem-solving to ensure customer satisfaction.
- Collaborated with team members to meet targets and enhance team performance.
- Maintained clean, safe working environments to eliminate accident risks.
- Resolved customer queries through effective communication and detailed solutions to improve customer experience.
- Handled customer concerns and escalated major issues to supervisor.
- Picked up additional tasks to aid team success.
Education
Master of Science - Clinical Psychology
Amman Arab University
Jordan01-2022
Bachelor of Science - Sociology
University of Sharjah
United Arab Emirates01-2009
Skills
- Customer relationship management
- Project planning and coordination
- Team collaboration
- Decision making
- Problem-solving
- Team collaboration
- Team development
- Leadership
- Time management
- Project planning and coordination
Professional Summary
- Clinical Psychologist with over 12 years of experience in the healthcare sector, specializing in psychological counseling, awareness program development, and health initiative leadership within medical institutions. Proven ability to collaborate effectively within multidisciplinary teams to deliver comprehensive, patient-centered care. Strong communication, problem-solving, and leadership skills, with a commitment to enhancing mental health service quality and creating a lasting positive impact on individuals and communities.
Volunteer work
• Member of the Support Committee in Khawla District and participant in the district's projects.
• Working on a project to train medical staff in cooperation with Al-Yusr Charitable Foundation.
• Providing awareness sessions on mental health to the community.
• Contributing to the organization of health and psychological awareness cmpaigns.
• Supporting individuals through voluntary psychological counseling.
• Volunteering with charitable organizations.
Language
- Arabic
- English
Timeline
Sicology
Head of the Psychological Counseling and Health Ed
02.2013 - Current
Master of Science - Clinical Psychology
Amman Arab University
Bachelor of Science - Sociology
University of Sharjah