With over a decade of hands-on experience in branch management, supervisor, I've fine-tuned the craft of team management and customer satisfaction. My journey has been adorned with successful team leadership, creating operational efficiencies, and elevating customer experiences. At the heart of my professional drive is a simple philosophy: people first, business second. My role as Branch Manager hasn't just been about overseeing operations; it's been about creating a workplace that feels like a community. Whether it's coaching my team to excel or strategizing to exceed our quarterly targets, I ensure that everyone grows together. I'm passionate about fostering strong, sustainable workplace cultures where creativity and accountability walk hand in hand. If you're intrigued by my approach or are looking for a manager who brings both warmth and ambitious goals to the table, let's connect! Let's discuss how we can grow together
Overview
8
8
years of professional experience
Work History
Restaurant Branch Manager
Maestro Pizza by Daily Food Co
01.2024 - Current
Passionate and results-driven Restaurant Manager with a proven track record of leading high-performing teams, delivering exceptional guest experiences, and driving operational excellence.
Skilled in daily branch operations, staff development, and customer satisfaction.
Assistant Branch Manager
Maestro Pizza by Daily Food Co
04.2023 - 12.2023
Team Leader
Maestro Pizza by Daily Food Co
10.2022 - 04.2023
Operations Team Member
Maestro Pizza by Daily Food Co
05.2022 - 10.2022
Team Supervisor
Super Smelters Limited
01.2021 - 04.2022
Ability to manage shift schedules, reporting, and team performance.
Allocated task and monitoring staff to maintain compliance with SOPs, safety, and environmental standard.
Food Server
Hotel Durgapur international
11.2017 - 12.2020
Strong focus on Customer Satisfaction and creating a positive guest experience.
Knowledge of Food Safety and Hygiene.
Experience in upselling and suggesting menu items to increase sales.