Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in book and toy sales, and in providing accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in monitoring security and serving diverse customer needs.
Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
In addition, skilled procurement professional with proven success in developing procurement plans that maximise cost effectiveness and increase purchasing power. Experienced in advising and guiding management teams to support decision-making.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Procurement and Logistic coordinator
ENPPI Company
, Saudi Arabia
03.2023 - Current
I am currently working in ENPPI Company (Engineering for the Petroleum and Process Industries) by contracting with Saudi Aramco within Refining & NGLPD - C3C4 Project as Procurement and Logistic coordinator
In general, working on the EPM System as Eng
Role to follow up with the Project Engineers and track the Workflow review for the Material Requests, Technical Bid Evaluation, Award Recommendation, NMR and Purchasing Orders as I modifying Tracking sheet to ensure documentation and that we walk in parallel with the contractor
In addition to many other activities related to procurement Department such as prepare and update most of the Procurement Reports in parallel with the contractor
At the same, collect the Procurement, SAIR and Engineers comments to finalise the transmittal Letters work, as well make sure that approved TRs and Letters are reviewed and signed from a person in charge
In addition to working with materials Equalization between Aramco and contractor to clear and finalise all documents required for the equality process and submit them to PPD in Aramco, taking care to complete all required quotations and offers valid dates, transportation and freight logistics charge..info for IK and OOK manufactures
(This equalization to be processed and to be submitted to Capital Program Matl Planning Unit once all the required and correct documentation are provided by Contractor)
This equalization to be processed and to be submitted to Capital Program Matl Planning Unit once all the required and correct documentation are provided by Contractor)
Prepare Material Equalization Status tracking sheet to follow up the work and share it with the team
From the other hand ,review and modify report will be obtained from Contractor and to be submitted to SA for verification and completeness prior sending to PCD
This is some of what I am currently doing on this project and I welcome and welling to learn and developing my self more.
Received and actioned feedback to improve personal performance.
Coordinated project meetings, documenting key action items and decisions.
Build and maintained strong relationships with partners and key stakeholders.
Monitored processes and proposed recommendations for improvements.
Scheduled meetings to discuss progress of projects and tasks.
Created classification systems to manage archives.
Assisted in creating and updating project documentation templates.
Sales Support and Coordinator
Saudi FLSmidth Company
KSA- Khobar, Saudi Arabia
02.2019 - 02.2023
Prepare Purchase orders and Quotations for all materials and equipmentʼs wither (spare parts, services, product and complete parts) related to mining field KREBS & non- KREBS (Minerals)
Prepare Intercompany Purchase orders and Quotations to our internal job
Take handle of new RFQ that we receive from our customers Portals to our ME TRACKER and communicate with the proposal team to dealt with quickly and issue the quotation to customers as required
Follow-up with a fixed weekly meeting with the proposal team and the sales team to discuss and solve all logistical and technical matters for all offer to ensure that they are extract the offers in the appropriate time and form
Full access to our customerʼs portals in ME
Follow up and communicate with order execution team to to finalize the orders process
Working with the finance team about status of Purchase orders on the customer portal
Ensure that the status of invoices is changed to accept them on the customer portal and follow up with client on updating the status
Provide shipment documents for all orders that we can prepare the materials locally for cliens such as Commercial invoice, Packing list and COO ...etc
Providing guidance and appropriate assistance to support sales operations (mining) in the Middle East and Saudi Arabia in particular
Communicate with clients on all matters related to quotations to provide all the required information and ensure that the offer contains the most accurate details such as weight and dimensions of equipment, the incoterms, scope of work, payment and all terms and condition
Provide the support to the aftermarket sales team and the service team directly in ME and South Africa.
Scheduled meetings to discuss progress of projects and tasks.
Received and actioned feedback to improve personal performance.
Answered phone calls and responded to emails from clients.
Used Microsoft Word and other software tools to create documents and clear communications.
Increased customer satisfaction by resolving issues.
Supported team by demonstrating respect and willingness to help.
Admin Assistant
Saudi FLSmidth Company
KSA- Khobar, Saudi Arabia
05.2018 - 01.2019
Worked as an administrative assistant in organizing all administrative work tasks since the establishment of the company's branch in Saudi Arabia at 2018 All secretarial tasks in the office
Responsible to support the Finance and Accounting Department in Dubai FLSmidth (Aftermarket Sales- mining field) from the Saudi office
Responsible to support the Human Resources Department in Dubai FLSmidth (Aftermarket Sales- mining field) from the Saudi office.
Provided printing, photocopying scanning support to colleagues.
Helped staff to maximise efficiency by providing clerical and secretarial support.
Wrote professional letters, emails and memoranda for business communication.
Tracked metrics with [Software] spreadsheets and modelled data for staff.
Planned and scheduled meetings, creating agendas and minutes as needed.
Supported staff with administrative needs for photocopying, faxing and filing.
Supported team by demonstrating respect and willingness to help.
Network supervisor
Shift Company
Madinah, Saudi Arabia
05.2014 - 07.2015
Hired for a year in the field of supervision and maintenance of networks in the educational television building at Taibah University in Madinah, in a contract with Shift Company.
Worked with systems users to determine areas in need of improvement and gather requirements for updates.
Monitored network performance to identify problems and target solutions in advance of major incidents.
Organised regular systems testing and maintenance to minimise breakdowns and help-desk queries.
Assessed existing hardware and software to determine viability and recommend improvements.
Maintained broadband networks and Windows servers to support stable operations.
Followed recommended update schedule for applications to keep software secure and functional.
Education
Purchasing and Procurement Basic -
Saudi Aramco
07.2023 - 05.2023
Supply Chain Fundamentals - undefined
Saudi Aramco
08.2023 - 05.2023
Information Security Essential (SAP) - undefined
Saudi Aramco
06.2023 - 05.2023
Security Remote Access Users - undefined
Saudi Aramco
06.2023 - 05.2023
Cybersecurity Essential Training - undefined
Saudi Aramco
07.2023 - 05.2023
Anti- Corruption / Anti -Bribery - undefined
Dec 2023 - Dec 2023
Code of Business conduct - undefined
Dec 2023 - Dec 2023
Competition Anti- Trust Low - undefined
Dec 2023 - Dec 2023
Regulation investigation and Reporting - undefined
Nov 2023 - Nov 2023
Record Management - undefined
Jan 2024 - Jan 2024
Privacy and Data protection - undefined
Jan 2024 - Jan 2024
Trade Controls - undefined
Jan 2024 - Jan 2024
TFT Certified (Thoughts Field Therapy Coach) - undefined
2020
11.2019 - 05.2019
Personal Mastery training - undefined
FLSmidth Company
07.2022 - 05.2022
Sales training - undefined
FLSmidth Co. in South Africa
05.2019 - 05.2019
Bachelor's degree in business administration- Systems track -
Arab Open University in Dammam
01.2007 - 05.2013
Diploma degree in Information Technology and Computing - 2 Years - undefined
Scientific Center in ALMadinah
05.2010 - 05.2012
Skills
Excel proficiency
Supply chain management
Logical reasoning
Systems evaluation
Logistics oversight
Communication skills
Customer-focused
Problem-solving
Custom
Abdullah ALGhamdi, +966 50 499 1708, ENPPI Company
Ahmad ALMughrabi, +966 56 904 6609, Saudi FLSmidth
Hussain Fardan, +966 50 384 9415, Saudi Aramco
Mohammad Kamal, +966 56 988 0944, Emerson
Abdullah AlShammari +966 50333 0994, Saudi Aramco
Languages
Arabic
Proficient (C2)
English
Advanced (C1)
Timeline
Supply Chain Fundamentals - undefined
Saudi Aramco
08.2023 - 05.2023
Purchasing and Procurement Basic -
Saudi Aramco
07.2023 - 05.2023
Cybersecurity Essential Training - undefined
Saudi Aramco
07.2023 - 05.2023
Information Security Essential (SAP) - undefined
Saudi Aramco
06.2023 - 05.2023
Security Remote Access Users - undefined
Saudi Aramco
06.2023 - 05.2023
Procurement and Logistic coordinator
ENPPI Company
03.2023 - Current
Personal Mastery training - undefined
FLSmidth Company
07.2022 - 05.2022
TFT Certified (Thoughts Field Therapy Coach) - undefined
2020
11.2019 - 05.2019
Sales training - undefined
FLSmidth Co. in South Africa
05.2019 - 05.2019
Sales Support and Coordinator
Saudi FLSmidth Company
02.2019 - 02.2023
Admin Assistant
Saudi FLSmidth Company
05.2018 - 01.2019
Network supervisor
Shift Company
05.2014 - 07.2015
Diploma degree in Information Technology and Computing - 2 Years - undefined
Scientific Center in ALMadinah
05.2010 - 05.2012
Bachelor's degree in business administration- Systems track -
Arab Open University in Dammam
01.2007 - 05.2013
Anti- Corruption / Anti -Bribery - undefined
Dec 2023 - Dec 2023
Code of Business conduct - undefined
Dec 2023 - Dec 2023
Competition Anti- Trust Low - undefined
Dec 2023 - Dec 2023
Regulation investigation and Reporting - undefined
Nov 2023 - Nov 2023
Record Management - undefined
Jan 2024 - Jan 2024
Privacy and Data protection - undefined
Jan 2024 - Jan 2024
Trade Controls - undefined
Jan 2024 - Jan 2024
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