Mshari Aldaeg

- Understanding of insurance claims laws and regulations, ensuring full compliance.

- Auditing claims to verify authenticity and detect fraud or unlawful recovery.

- Accurate claim registration with complete documentation.

- Analyzing claims to identify fraud and operational risks.

- Ensuring adherence to policy terms and internal procedures.

- Communicating with claimants to resolve missing information.

- Collaborating with compliance and risk teams to enhance controls

• Reviewed Operational Risk Policies and Procedures to understand all related processes and ensure alignment with Saudi Central Bank regulations.

• Contributed to development of Business Unit Operational Risk Register, covering risk identification, inherent risk, control mapping, and residual risk evaluation.

• Learned to maintain Neoleap Enterprise Risk Register, ensuring updates reflect operational and regulatory changes.

• Conducted Risk Control Self-Assessments (RCSA) to evaluate control effectiveness and identify potential.

• Performed risk assessments for third-party engagements, focusing on compliance, reputational, and operational risks.

• Conducted Root Cause Analysis (RCA) for operational incidents, identifying key drivers and recommending corrective actions.

Governance Risk

• Gained insight into Governance and Risk Appetite functions, including processes such as Risk Appetite Statement, Risk Reports, Meeting Minutes, Committee Charters, and Policy Development.

• Analyzed materiality assessments for third-party engagements, linking them to acceptable risk thresholds.

• Supported regulatory compliance with Saudi Central Bank (SAMA) by reviewing policies and charters to ensure alignment with supervisory expectations.

• Contributed to enhancing governance and risk framework to promote transparency, accountability, and regulatory adherence.