MUAMMAR ALZUBAIDI
Operations Manager
Riyadh
Summary
Accomplished operations leader with extensive experience in project management, process optimization, and team leadership. Proven ability to enhance operational efficiency, drive continuous improvement, and deliver sustainable results. Combines technical expertise with strong managerial capabilities to achieve organizational objectives.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Operations Project Manager
Home Links Contracting Company
01.2020 - 01.2024
- Directed cross-functional teams to successfully execute operational projects
- Implemented process improvements that enhanced workflow efficiency
- Managed comprehensive project budgets and resource allocation
- Served as primary liaison between clients and operational teams
Customer Operations Manager
Al Shasha Entertainment Distribution Co.
01.2017 - 01.2020
- Developed training programs that elevated team performance
- Optimized warehouse operations through strategic improvements
- Designed effective shift schedules aligned with business needs
Operations Team Manager
Al Shasha Entertainment Distribution Co.
01.2011 - 01.2017
- Led initiatives to improve departmental efficiency
- Built and mentored a high-performing operations team
Operations Team Supervisor
Global Direct Electronic Preparation Co.
01.2009 - 01.2011
- Enhanced customer satisfaction through service improvements
- Streamlined administrative processes through automation
Installation Technician
Global Direct Electronic Preparation Co.
01.2004 - 01.2008
- Maintained excellent customer service standards
- Implemented preventive maintenance programs
Education
Diploma - Electronics
Al Balqa Applied University
02-1995
Skills
Operational Excellence & Process Improvement
Cross-Functional Team Leadership
Strategic Planning & Execution
Budget Management & Cost Control
Stakeholder & Client Relations
Technical Operations Management
Staff Training & Development
Quality Assurance & Compliance
Microsoft Office Suite (Advanced Excel)
Project Management Methodologies
Inventory Management Systems
Technical Documentation
Professional Development:
- Excel Dashboard for Supply Chain in E-Commerce (Edraak)
- Basic Satellite Broadcast Systems (OSN, 2013)
- Comprehensive Computer Course (Amman Center)
- English Language Certification (Cradle of Languages)
Timeline
Operations Project Manager
Home Links Contracting Company
01.2020 - 01.2024
Customer Operations Manager
Al Shasha Entertainment Distribution Co.
01.2017 - 01.2020
Operations Team Manager
Al Shasha Entertainment Distribution Co.
01.2011 - 01.2017
Operations Team Supervisor
Global Direct Electronic Preparation Co.
01.2009 - 01.2011
Installation Technician
Global Direct Electronic Preparation Co.
01.2004 - 01.2008
Diploma - Electronics
Al Balqa Applied University