Muath Almuhaileb
Project Manager
Riyadh
Summary
Results-driven professional with a strong focus on professional growth seeking a full-time position offering challenging opportunities to utilize interpersonal skills, excellent time management, and problem-solving abilities. Dedicated Project Manager with a successful track record of planning, directing, and maintaining continuous operations across various departments. Extensive experience in directing manufacturing employees and ensuring efficient production in line with quality standards. Bring a creative and analytical approach to drive continuous process improvement. Excel at identifying and anticipating problems, providing effective solutions, and empowering teams to achieve exceptional performance through mentoring and training. Seasoned IT Project Manager with unique oversight for critical information technology programs. Resourceful and tech-savvy approach honed over several years enables handling of complex hardware and software installations with ease. Provide expert guidance in IT equipment planning, installation, troubleshooting, and maintenance while mitigating risks associated with cost, allocation, and technical considerations.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Project Manager
The Royal Commission for AlUla
7 2024 - Current
- Developed project management roadmap to define project objectives, timelines and milestones.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Met project deadlines without sacrificing build quality or workplace safety.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
Technical Support Specialist
The Royal Commission for AlUla
05.2023 - 06.2024
- Collaborated with cross-functional teams for complex problem-solving, leading to improved operational efficiency.
- Walked individuals through basic troubleshooting tasks.
- Achieved high first-call resolution rates through diligent troubleshooting efforts and comprehensive product understanding.
Technical Support
MDS (information's Technology & Services), RIAYDH
08.2015 - 04.2019
- Configuration, and testing of any new hardware and software
- Installing and operating Windows desktop and server operating systems
- Solving hardware and software problems
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
supply technician
Ministry of the National Guard
03.2014 - 08.2015
- Ordering material
- Receiving materials from suppliers
- Inspection materials
- Make (acceptance/rejection) report
- Issuing materials to the concerned departments Carry out a periodical inventory inspection
- Maintain the proper inventory levels.
Education
THE DEGREE OF BACHELOR’S OF ENGINEERING COMPUTER NETWORK SYSTEM SUPPORT -
Technical College – RIYADH
01.2021 - 05.2022
DIPLOMA IN COMPUTER NETWORK TECHNOLOGY - undefined
Technical and Vocational Training Corporation-RIYADH
10.2018 - 05.2020
APPLIED COMPUTER DIPLOMA - undefined
Imam Muhammad Bin Saud University - RIYADH
10.2013 - 05.2014
Skills
Project Management
Software development life cycle
Client Relations
Risk Management
Project Scheduling
Project tracking
Team Management
Problem-Solving
Teamwork and Collaboration
Friendly, Positive Attitude
Team Leadership
Team building
Team Collaboration
Certification
Professional accreditation from regulation of Saudi council of engineer's member NO# 916332, 01/01/2023
Training
2024
• RCU Human-Centric Cybersecurity.
• RCU Incident Reporting.
• RCU Physical Security.
2023
• RCU Business Continuity Management Principles.
• RCU Clear Desk Clean Screen.
• RCU Cloud Security.
• RCU Email Security.
• RCU Ethics & Integrity.
• RCU GRC Police.
• RCU Incident Management.
• RCU Information Classification.
• SHA HSFA CPR AED course.
• RCU Password Usage and Management.
• RCU Phishing.
• RCU Remote Work Security.
• RCU Risk Appetite and Tolerance.
• RCU Secure Internet Browsing.
• RCU Secure Internet Usage.
• RCU Social Engineering.
2022
• CySA+
• Project Management Professional (PMP).
• ITIL v4 Foundation.
2021
• Fundamentals of Cloud Services.(20hr)
• Computer and Network Security Essential.(20hr)
• Python Programming.(20hr)
2020
• STC Information Security.
• STC Introduction to Fiber Optical.
• Communication Skills.
• General English.
2019
• CCNA Introduction to Routing and Switching.
• CCNA routing and switching.
• Routing and Switching CCNA Scalable Networks.
• IT essential: PC hardware and software.
• CCNA Routing and Switching Connect Networks.
Timeline
Technical Support Specialist
The Royal Commission for AlUla
05.2023 - 06.2024
THE DEGREE OF BACHELOR’S OF ENGINEERING COMPUTER NETWORK SYSTEM SUPPORT -
Technical College – RIYADH
01.2021 - 05.2022
DIPLOMA IN COMPUTER NETWORK TECHNOLOGY - undefined
Technical and Vocational Training Corporation-RIYADH
10.2018 - 05.2020
Technical Support
MDS (information's Technology & Services), RIAYDH
08.2015 - 04.2019
supply technician
Ministry of the National Guard
03.2014 - 08.2015
APPLIED COMPUTER DIPLOMA - undefined
Imam Muhammad Bin Saud University - RIYADH
10.2013 - 05.2014
Project Manager
The Royal Commission for AlUla
7 2024 - Current
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