MUATH ALTHEYAB
Riyadh
Overview
2
2
Languages
1
1
Certification
1
1
year of post-secondary education
14
14
years of professional experience
Work history
Customs coordinator
Saudi Logistics Services - Riyadh
Riyadh, Riyadh Region
04.2026 - Current
- Coordinated customs clearance activities for import and export shipments, ensuring timely processing and compliance.
- Review shipment documents for accuracy, completeness, and compliance with customs requirements.
- Followed up on customs declarations, approvals, inspections, and duties to facilitate efficient shipment release.
- Coordinate with customs authorities, customers, airlines, freight forwarders, brokers, and warehouse teams.
- Monitor shipment status and resolve documentation or clearance issues to prevent delays.
- Maintained accurate records of customs documents and shipment updates to support compliance and operational efficiency.
Operations supervisor
Business Zone Aviation CO
05.2024 - 03.2026
- As Import/export Operation Executive requires strong attention to detail, problem-solving skills, and a deep understanding of both logistics and aviation industry standards. The key duties and responsibilities: AOG Handling - international
- Maintained accurate records of transactions and inventory
- Managed documentation to meet regulatory compliance
- Facilitated Dangerous Goods Declaration export processes
- Coordinated freight logistics for timely shipments
- Provided customer support to resolve inquiries and issues
- Collaborated with stakeholders to ensure project alignment
Client Support
J&T - Riyadh
Riyadh
01.2024 - 04.2024
- Facilitated communication with customers to address inquiries and concerns, enhancing customer satisfaction.
- Resolved customer issues by identifying problems and implementing solutions, ensuring timely resolutions.
- Coordinated orders and deliveries to ensure timely fulfillment and customer satisfaction.
- Conducted quality checks to ensure services met company standards and customer expectations.
- Managed client accounts, overseeing transactions and maintaining accurate records to support operational integrity.
- As a Client Support role at a Last Mile Logistics company involves ensuring smooth communication and problem resolution between the company and its customers. The key duties and responsibilities:
Loadmaster
Saudi Cargo - Riyadh
Riyadh
05.2022 - 05.2023
- As a Loadmaster, I am entrusted with a pivotal role in aviation operations, diligently overseeing the weight distribution and balance of the aircraft. My responsibilities extend to the meticulous arrangement of cargo, ensuring not only its safety but also safeguarding against potential damage and harmful materials, particularly Dangerous Goods (DG). A critical aspect of my role required me to segregate heterogeneous cargo, a task that demanded precision and attention to detail. In dealing with live animals, I implement protocols to separate them from food items, prioritising their welfare during transit. A core responsibility involves crafting comprehensive load plans and seeking necessary approvals, demonstrating my commitment to adhering to aviation regulations and maintaining the highest standards of safety and efficiency in cargo handling
Duty Agent
Saudi Logistics Services - Riyadh
Riyadh
01.2020 - 04.2022
- As a Duty Agent, I oversee the end-to-end journey of aircraft, ensuring smooth operations from departure to arrival. My responsibilities extend to monitoring cargo logistics, ensuring proper arrangements, and coordinating with ground teams for efficient cargo handling. Through proactive communication and meticulous attention to detail, I contribute to the seamless flow of airline operations, prioritizing precision and adherence to industry standards.
Duty Agent
Saudi Cargo - Riyadh
Riyadh
01.2019 - 12.2019
Customer Service
Hyper Nesto Al Qassim
Al Qassim
05.2018 - 02.2019
Store in-charge
Herfy Al Qassim
Al Qassim
06.2016 - 04.2018
Receptionist
Ramada by Wyndham Al Qassim
Al Qassim
11.2012 - 07.2014
Education
Bachelor - English Translation & Linguistics
Qassim University
FHM Program - Cargo and Logistic Work - Future cadres of freight
Saudi Cargo
10.2018 - 07.2019
Skills
- Communication skills
- Problem solving
- Decision making
- Customs training
- Customs software
- Time management
- Regulatory compliance
- Cross-functional coordination
- Import/export legislation
- Customs regulations
- HS code compliance
- Export control
- Incoterms knowledge
- Supply chain
- Goods classification
- Report writing
- Logistics
- Freight management
Certification
- Transport of Dangerous Goods by Air - Initial as per the IATA Dangerous Goods
- Dangerous Goods Handling - DGR CAT-8/10
- Dangerous Goods - DGR CAT 10 / Saudia Academy
- Program for Cargo Operations ALS/RCO LP-CGD-ULDR-ALS/RCO
- Live Animals Regulations Pograme for Ramp Handling and Cargo Services - LP-CGO-LAR
- Perishable Cargo Handling - LP-CGO PER-HOL
- Human Factors Programme for Cargo - LP-CG HF
- Weight and balance 877F -Saudia Academy
- Airside Safety Training - LP-CGO Airside Safety
- Cargo Warehouse Safety - LP CGO- CWS
- LOAD CONTROL LICENSE - W&B 877F
- Program for Cargo Operations - (LP CGO-ULDA- BuildUp)
- SMS-SAFETY MANAGEMENT SYSTEM AWARENESS
- SQS-SAFETY QUALITY SYSTEM AWARENESS
- UNIT LOAD DEVICE AND PALLET BUILDUP
- Unit Load Device Regulations
- UNIT LOAD DEVICE OPERATIONS
- HANDLING OF SPECIAL LOAD
- CARGO SOPT (HANDLING)
- GACAR REGULATIONS
- LOGISTIC AND SUPPLY CHAIN MANAGEMENT
- AIRSIDE RULES & REGULATIONS
- Airport Safety & AVIATION SECURITY
- HEALTH & SAFETY TRAINING AND FIRE/EMERGENCY EVACUATION
LANGUAGES
Arabic / Native
English / fluent
Timeline
Customs coordinator
Saudi Logistics Services - Riyadh
04.2026 - Current
Operations supervisor
Business Zone Aviation CO
05.2024 - 03.2026
Client Support
J&T - Riyadh
01.2024 - 04.2024
Loadmaster
Saudi Cargo - Riyadh
05.2022 - 05.2023
Duty Agent
Saudi Logistics Services - Riyadh
01.2020 - 04.2022
Duty Agent
Saudi Cargo - Riyadh
01.2019 - 12.2019
FHM Program - Cargo and Logistic Work - Future cadres of freight
Saudi Cargo
10.2018 - 07.2019
Customer Service
Hyper Nesto Al Qassim
05.2018 - 02.2019
Store in-charge
Herfy Al Qassim
06.2016 - 04.2018
Receptionist
Ramada by Wyndham Al Qassim
11.2012 - 07.2014
Bachelor - English Translation & Linguistics
Qassim University