Muawiyah Al-Rustom

Thanks to the long experience that gained from current company, excellent organizational skills, ability to work in a team, and a clear direction towards achieving goals. also have ability to adapt to all types of different work environments according to the following tasks divided over a period of 19 years:

2021 - 2024: Sales Support Coordinator:

• Searching for tenders on platforms for different clients, purchasing them.
• Organized pre-tender meetings to enhance team performance.
• Prepared comprehensive tender documents, increased potential for success.
• Designed proposal covers and spines.
• Supported proposal efforts to win projects since.
• Prepared and submitted proposal requests and tender documentation according to legal guidelines.
• Enhanced company reputation by delivering high-quality, professional proposals on time.
• Supported tendering and bidding activity by providing financial and commercial feedback, resulting in contract wins that brought in.
• Responded to customer bids and tenders within established timelines.
• Created and maintained updated CRM records to track office communications.
• Managed correspondence inbox, replying to emails within target timeframes.
• Corresponded with clients on legal matters by sending emails and other correspondence.
• Updated customer databases with accurate and current information.
• Updated company logs and databases with quality checklists and daily data.
• Updated sales databases with current, accurate client information.
• Communicated with organisations and departments to develop new projects.
• Created invoices and collected customer payments for custom stonework projects.
• Input orders onto internal system to maintain updated sales records.
• Raised purchase orders requisitions with accurate, complete sales information.
• Maintained petty cash and processed petty cash reimbursements.
• Registering with new clients according to requirements with completing them as required.
• Worked with team members to achieve daily production goals within established timeframes.
• Used Microsoft Office Suite applications to prepare reports, manage correspondence and maintain organized records.
• Made and confirmed reservations.

2018 - 2021: Bidding and Sales Coordinator:

• Prepared design documentation for tender and construction purposes.
• Developed and managed tender documentation, processes and records.
• Managed tender process, interviewing and comparing bids to maximize contract terms.
• Designed proposal covers and spines.
• Supported proposal efforts to win projects.
• Prepared and submitted proposal requests and tender documentation according to legal guidelines.
• Supported tendering and bidding activity by providing financial and commercial feedback, resulting in contract wins that brought in.
• Responded to customer bids and tenders within established timelines.
• Created and maintained updated CRM records to track office communications.
• Used Microsoft Office Suite applications to prepare reports, manage correspondence and maintain organized records.
• 2005 - 2018: Sales Coordinator:
• Prepared and issued quotations, overseeing pipeline of leads.
• Input orders onto internal system to maintain updated sales records.
• Raised purchase orders requisitions with accurate, complete sales information.
• Created invoices and collected customer payments for custom stonework sales orders, projects.
• Communicated with organisations and departments to develop new projects.
• Follow up on issuing bank guarantees and delivering them to customers
• Used Microsoft Office Suite applications to prepare reports, manage correspondence and maintain organized records.
• Managed correspondence inbox, replying to emails within target timeframes.
• Maintained petty cash and processed petty cash reimbursements.
• Made and confirmed reservations.
• Save, store documents and enter them into archive system.

Aug 2005 - OCT 2005: Secretary and Receptionist:

• Used interpersonal skills to deliver excellent internal and external customer service.
• Registered new students and processed documents, visas and payments.
• Kept records of work progress and handled financial transactions for completed projects.
• Corresponded with clients on legal matters by sending emails and other correspondence.

July 2004 - June 2005: Sales Coordinator:

• Ensured quality and accuracy in database management and digital file storage.
• Managed tour budgets, accounting for expenses and maintaining financial records.
• Preparing and sending correspondence.
• Corresponded with clients on legal matters by sending emails and other correspondence.