Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Muazam Shahid

Muazam Shahid

Graphic Designer, Technical Support And Blogger
Gohadpur, Sialkot

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure System Support/Network Technician position. Willing to take on added responsibilities to achieve team and company goals.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Freelancer

self employed
Sialkot
06.2016 - Current
  • Research industry-related topics (combining online sources, interviews and studies)
  • Write clear marketing copy to promote products/services
  • Prepare well-structured drafts using Content Management Systems
  • Proofread and edit blog posts before publication
  • Conduct simple keyword research and use SEO guidelines to increase web traffic
  • Promote content on social media
  • Identify customers’ needs and gaps in content and recommend new topics
  • Ensure all-around consistency (style, fonts, images and tone)
  • Update website content as needed
  • Study design briefs and determine requirements
  • Schedule projects and define budget constraints
  • Prepare rough drafts and present ideas
  • Develop illustrations, logos and other designs using software or by hand
  • Use appropriate colours and layouts for each graphic
  • Test graphics across various media
  • Amend designs after feedback
  • Ensure final graphics and layouts are visually appealing and on-brand
  • Designing and building website front-end using WordPress.
  • Creating website architecture.
  • Designing and managing website back-end including database and server integration.
  • Generating WordPress themes and plugins.
  • Conducting website performance tests.
  • Troubleshooting content issues.
  • Monitoring performance of live website.

Studio Manager

Bilal Studio & Book Center
Sialkot
12.2017 - 07.2021
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Implemented marketing strategies to promote studio to potential clients.
  • Handled accounting for payroll and billing.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained store equipment, printers and different items.
  • Photo Editing using Adobe Photoshop
  • Increased sales by 25%

SEO Intern

IDC
Sialkot
07.2017 - 09.2017
  • Created content strategies for digital media.
  • Analyzed SEO outreach goals and presented findings to marketing director.
  • Collected and analyzed Web metrics such as visits, time on site and page views per visit.
  • Created customized marketing materials to increase product awareness.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Provided first level technical support.
  • Created plans and communicated deadlines to complete projects on time.
  • Graphic Designing using Adobe Photoshop 7.0
  • Data Backup and Recovery.

Computer Support Specialist

University of Hail
Hail
09.2012 - 06.2015
  • Provide first level technical support to computer Users (Faculty, Staff and Students)
  • Resolved computer and system networking problems to maintain user productivity.
  • Monitored hardware, software and peripheral performance against organizational expectations.
  • Installed and configured computer hardware systems and IT software’s
  • Undertaking analysis, diagnosis and resolution of client problems via phone, email & walk-in
  • Raising & maintaining complaints tickets and problem records
  • Imaging of Different Operating System on PC
  • Performed Data Backup & Recovery
  • Setting Windows Group Policies
  • Applied Cloning & OS Deployment Methods
  • Setting Video Conferencing Devices
  • Ready computer labs by Fixing Computers and Installing required software’s
  • Provided Technical Support for Software, Multimedia and other Devices
  • Resolved Client-Side Issues of IODocs and Laserfiche.

Assistant

Castech
Sialkot
05.2011 - 08.2011
  • Web designing using Dreamweaver and Adobe Photoshop 7.0
  • Web Development using HTML
  • Collaborated with coworkers to maximize potential for successful project completion.
  • Acquired product and service knowledge to provide solutions to customers.
  • Offered technical support and troubleshot network issues to enhance office productivity.
  • Communicated with management to explain issues and formulate solutions.

Education

FSc - Engineering (Pre-Engineering)

Superior College For Boys
Sialkot
09.2009 - 08.2011

Matriculation -

City Public High School
Sialkot
04.2004 - 06.2006

Skills

    Search Engine Optimization strategies implementation

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Certification

Computer Hardware and Software

Timeline

Studio Manager

Bilal Studio & Book Center
12.2017 - 07.2021

SEO Intern

IDC
07.2017 - 09.2017

SEO (Search Engine Optimization)

06-2017

Freelancer

self employed
06.2016 - Current

Computer Support Specialist

University of Hail
09.2012 - 06.2015

Import and Export Business

08-2011

Assistant

Castech
05.2011 - 08.2011

Computer Hardware and Software

05-2011

FSc - Engineering (Pre-Engineering)

Superior College For Boys
09.2009 - 08.2011

Matriculation -

City Public High School
04.2004 - 06.2006
Muazam ShahidGraphic Designer, Technical Support And Blogger