Muazam Shahid
Graphic Designer, Technical Support And Blogger
Gohadpur, Sialkot
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure System Support/Network Technician position. Willing to take on added responsibilities to achieve team and company goals.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Freelancer
self employed
Sialkot
06.2016 - Current
- Research industry-related topics (combining online sources, interviews and studies)
- Write clear marketing copy to promote products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Update website content as needed
- Study design briefs and determine requirements
- Schedule projects and define budget constraints
- Prepare rough drafts and present ideas
- Develop illustrations, logos and other designs using software or by hand
- Use appropriate colours and layouts for each graphic
- Test graphics across various media
- Amend designs after feedback
- Ensure final graphics and layouts are visually appealing and on-brand
- Designing and building website front-end using WordPress.
- Creating website architecture.
- Designing and managing website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Monitoring performance of live website.
Studio Manager
Bilal Studio & Book Center
Sialkot
12.2017 - 07.2021
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Implemented marketing strategies to promote studio to potential clients.
- Handled accounting for payroll and billing.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Established team priorities, maintained schedules and monitored performance.
- Maintained store equipment, printers and different items.
- Photo Editing using Adobe Photoshop
- Increased sales by 25%
SEO Intern
IDC
Sialkot
07.2017 - 09.2017
- Created content strategies for digital media.
- Analyzed SEO outreach goals and presented findings to marketing director.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Created customized marketing materials to increase product awareness.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Provided first level technical support.
- Created plans and communicated deadlines to complete projects on time.
- Graphic Designing using Adobe Photoshop 7.0
- Data Backup and Recovery.
Computer Support Specialist
University of Hail
Hail
09.2012 - 06.2015
- Provide first level technical support to computer Users (Faculty, Staff and Students)
- Resolved computer and system networking problems to maintain user productivity.
- Monitored hardware, software and peripheral performance against organizational expectations.
- Installed and configured computer hardware systems and IT software’s
- Undertaking analysis, diagnosis and resolution of client problems via phone, email & walk-in
- Raising & maintaining complaints tickets and problem records
- Imaging of Different Operating System on PC
- Performed Data Backup & Recovery
- Setting Windows Group Policies
- Applied Cloning & OS Deployment Methods
- Setting Video Conferencing Devices
- Ready computer labs by Fixing Computers and Installing required software’s
- Provided Technical Support for Software, Multimedia and other Devices
- Resolved Client-Side Issues of IODocs and Laserfiche.
Assistant
Castech
Sialkot
05.2011 - 08.2011
- Web designing using Dreamweaver and Adobe Photoshop 7.0
- Web Development using HTML
- Collaborated with coworkers to maximize potential for successful project completion.
- Acquired product and service knowledge to provide solutions to customers.
- Offered technical support and troubleshot network issues to enhance office productivity.
- Communicated with management to explain issues and formulate solutions.
Education
FSc - Engineering (Pre-Engineering)
Superior College For Boys
Sialkot 09.2009 - 08.2011
Matriculation -
City Public High School
Sialkot 04.2004 - 06.2006
Skills
Search Engine Optimization strategies implementation
Hands on Experience of troubleshooting technical issues in Different Laptop Brands (HP - IBM - DELL - COMPAQ - APPLE)
Cloning & OS Deployment MethodsImaging of different Operating system on PCWebsite Development using Wordpress
Network troubleshooting
Certification
Computer Hardware and Software
Timeline
Studio Manager
Bilal Studio & Book Center
12.2017 - 07.2021
SEO Intern
IDC
07.2017 - 09.2017
SEO (Search Engine Optimization)
06-2017
Freelancer
self employed
06.2016 - Current
Computer Support Specialist
University of Hail
09.2012 - 06.2015
Import and Export Business
08-2011
Assistant
Castech
05.2011 - 08.2011
Computer Hardware and Software
05-2011
FSc - Engineering (Pre-Engineering)
Superior College For Boys
09.2009 - 08.2011
Matriculation -
City Public High School
04.2004 - 06.2006