MUHAMMAD AHSAN
RIYADH,SAUDI ARABIA
Summary
Detail-oriented professional with expertise in workflow organisation, mechanic supervision, and vehicle diagnostics. Proficient in automotive software and knowledgeable about vehicle systems, ensuring efficient delegation and accurate service record keeping. Skilled in invoicing acumen and maintaining a strong customer focus to deliver exceptional service. Dedicated to optimising operational efficiency within the automotive sector while supporting team success.
Offering strong candidate with keen eye for detail and excellent organisational skills. Knowledgeable about managing workflow, maintaining equipment, and ensuring safety standards are met. Ready to use and develop problem-solving, communication, and leadership skills in [Desired Position] role.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Workshop controller
ALJAIZRAH VEHICLE AGENCY OF FORD AND LINCOLN
RIYADH, SAUDI ARABIA
2023.02 - Current
- Coordinated with technicians to ensure high-quality services provided to customers.
- Improved customer satisfaction levels through timely completion of vehicle repairs and maintenance tasks.
- Monitored staff performance on a regular basis, providing constructive feedback where necessary.
- Resolved customer complaints promptly; contributed towards maintaining a positive brand image.
- Ensured accuracy in warranty claims for improved company reputation.
Senior document controller
CHINA SAUDI COMMUNICATION
SAUDI ARABIA, SAUDI ARABIA
2020.02 - 2022.02
- Controlled access rights to sensitive information, reinforcing security measures.
- Maintained up-to-date records with diligent archiving and organisation tasks.
- Developed new templates for documentation, improving clarity and consistency.
- Facilitated smooth interdepartmental collaboration through timely provision of required documents.
Education
High School Diploma - COMPUTER SCIENCE
ARMY PUBLIC SCHOOL
ISLAMABAD 2013.04 - 2016.02
Diploma - INFORMATION TECHNOLOGY
AIMMS
ISLAMABAD 2017.01 - 2017.12
Diploma - EXCEL &WORD&POWER POINT
AIMMS
PAKISTAN 2018.01 - 2019.07
Diploma - AUTOMOBILE DIPLOMA
CTTI
ISLAMABAD 2019.08 - 2020.01
Skills
- Workflow organisation
- Mechanic supervision
- Service record keeping
- Customer focus
- Invoicing acumen
- Vehicle diagnostic
- Efficient delegation
- Knowledge of vehicle systems
- Automotive software proficiency
Languages
English
Advanced (C1)
Arabic
Upper intermediate
Certification
BEST PERFORMANCE OF THE YEAR
Timeline
Workshop controller
ALJAIZRAH VEHICLE AGENCY OF FORD AND LINCOLN
2023.02 - Current
Senior document controller
CHINA SAUDI COMMUNICATION
2020.02 - 2022.02
Diploma - AUTOMOBILE DIPLOMA
CTTI
2019.08 - 2020.01
Diploma - EXCEL &WORD&POWER POINT
AIMMS
2018.01 - 2019.07
Diploma - INFORMATION TECHNOLOGY
AIMMS
2017.01 - 2017.12
High School Diploma - COMPUTER SCIENCE
ARMY PUBLIC SCHOOL
2013.04 - 2016.02