MUHAMMAD ALI
RIYADH,966
Summary
Dynamic professional with a robust background in leadership, relationship-building, and time-management. Demonstrates exceptional skills in training and development, customer service excellence, and project management. Adept at operational strategy, decision making, and creative thinking with a strong understanding of profit and loss. Proven track record in operational support, effective communication, and outstanding customer service. Experienced in performance monitoring, health and safety regulations, data analysis, and project coordination. Self-motivated with a positive attitude towards achieving organisational goals.
Resourceful Operations Manager with knack for streamlining processes and improving team performance. Spearheaded multiple initiatives that enhanced operational efficiency and reduced costs across departments. Known for fostering collaborative work environments and driving continuous improvement.
Driven professional with knack for strategic planning and team leadership, well-suited for Operations Manager role. Skilled in project management and process optimisation, with strong communication and problem-solving abilities. Ready to streamline operations and elevate organisational performance.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
Operations manager
Anmolat Altatweer For Contracting Est
Riyadh, Saudi Arabia
05.2022 - 01.2025
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led teams to achieve business objectives on time and within budget constraints.
- Coordinated hiring, recruitment, and training strategies to build a successful administrative team.
- Created a collaborative work environment for positive team dynamics.
- Led and managed administrative staff to maintain smooth daily operations.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Optimized workflow procedures with strategic planning and team coordination.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Implemented quality control measures, and enhanced product standards.
- Analyzed performance metrics, and identified areas for improvement in operations management.
- Directed safety protocols implementation, and created safer workplace conditions.
- Monitored health and safety measures for guaranteed compliance.
- Organized financial and operational data to help with yearly budgeting and planning.
- Negotiated contracts with suppliers for cost-effective procurement of resources.
- Coordinated cross-functional teams, and achieved project milestones on schedule.
- Managed vendor relationships to ensure timely delivery of services.
- Planned revenue generation strategies designed for growth.
Erection engineer
Ibrahim Ali Est
Jeddah, Saudi Arabia
08.2015 - 01.2022
- Coordinated contractors, subcontractors and labourers to deliver on projects.
- Monitored and maintained health and safety standards for site compliance.
- Motivated site teams to achieve quality results against construction deadlines.
- Developed precise design plans and construction drawings to guide project execution.
- Attended site visits and inspections, verifying alignment with design specifications and safety standards.
- Prepared accurate project cost estimates, schedules and specifications.
- Established project materials and methods to maximise construction productivity.
- Carried out diligent site surveys and research to predict and quickly resolve possible issues.
- Managed thorough works inspections, assessing quality standards against project deliverables to ensure optimised outcomes.
- Applied strong civil and structural engineering expertise to contribute successfully to project success.
- Prevented project delays through carefully considered risk and feasibility assessments.
- Compiled information to obtain permits for civil engineering work.
- Increased safety ratings by identifying and resolving severe structural issues.
Steel erection supervisor
Al Ruwais Contracting Est
Jeddah, Saudi Arabia
01.2012 - 03.2015
- Operated and worked with mechanical lifting aids, forklift trucks, and mobile elevated platforms.
- Reported major problems and work requests to management.
- Cleaned and maintained tools and equipment required to complete projects.
- Kept site areas clear of obstructions to limit risk.
- Worked and assisted building and engineering trades to complete planned projects.
- Supervised ongoing construction works, verifying against specifications.
- Checked construction materials to ensure safety, quality, and compliance standards.
- Fastened steel members to cable hoist using chains and strops.
- Maintained site health and safety compliance for safe, secure working environments.
- Maintained and repaired existing steel structures and equipment.
- Identified project issues quickly to minimize delays.
- Briefed and motivated site teams to deliver quality results.
- Monitored site productivity levels to achieve projects within budgets and deadlines.
- Scheduled staff and contractor shifts to meet construction project demands.
Civil site supervisor
Al Fursan Contracting Est
Abu Dhabi, UAE
08.2009 - 10.2011
- Closely managed site operations, keeping team production at optimal pace.
- Purchased materials required for projects to maintain inventory.
- Briefed teams on daily task requirements to meet project targets.
- Streamlined documentation procedures, improving administrative efficiency substantially.
- Identified project issues quickly to minimise delays.
- Kept site areas clear of obstructions to limit risk.
- Conducted regular inspections for adherence to design specifications.
- Managed site safety and security to prevent intrusion, criminal activity, vandalism and risk to workers.
- Monitored project progress against schedule demands to meet construction deadlines.
- Supervised ongoing construction works, verifying against specifications.
- Completed tasks within stipulated time frames through disciplined time management practices.
- Organised material supplies to facilitate smooth construction works.
- Coordinated labourers, materials and machinery for smooth work flow.
QA test lead
MASOOD TEXTILE
FAISALABAD, PAKISTAN
08.2006 - 07.2009
- Coordinated team meetings to foster communication and collaboration.
- Maintained up-to-date equipment records and logbooks, ready for audits at all times.
- Replicated user issues to identify and eliminate root causes.
- Adhered to company policies, maintaining compliance and readiness for audits.
- Performed testing procedures in line with standard testing methods to guarantee compliant operations.
- Identified bugs, risks, and anomalies, applying action to prevent reoccurrence.
- Sampled and tested raw materials to verify adherence with agreed standards ahead of use.
- Compiled and analyzed software testing results to produce actionable insights, driving process improvements.
- Monitored product quality data and highlighted trends for analysis.
- Unkept systems and equipment performance through regular testing and maintenance.
- Outlined quality assurance objectives and priorities to guide department activities.
Sales executive
BAIG ELECTRONICS
FAISALABAD, PAKISTAN
01.2005 - 06.2006
- Understood customer needs to craft exceptional sales journeys.
- Maintained contact with customers throughout the sales and pre-delivery process.
- Built long-term relationships with customers and generated referrals from existing clients.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Managed client relationships from the early stages of the sales process through to post-sales
- Generated new leads and opportunities to maximize revenue.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Provided customers with price information and handled financial transactions.
Education
Associate of Arts - ARTS
SITYANA COLLEGE
FAISALABAD 04.2000 - 03.2002
Bachelor of Arts - MANAGMENT
PRIVATE COLLEGE
FAIALABAD PAKISTAN 04.2002 - 05.2005
Skills
- Leadership skills
- Relationship-building
- Customer service excellence
- Positive attitude
- Operational support
- Outstanding customer service
- Health and Safety regulations
- Data analysis
- Project coordination
- Creative thinking
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Languages
English
Upper intermediate
Arabic
Elementary
Urdu
Fluent
Punjabi
Fluent
Affiliations
- PLAYING CRICKET
- travelling
Timeline
Operations manager
Anmolat Altatweer For Contracting Est
05.2022 - 01.2025
Erection engineer
Ibrahim Ali Est
08.2015 - 01.2022
Steel erection supervisor
Al Ruwais Contracting Est
01.2012 - 03.2015
Civil site supervisor
Al Fursan Contracting Est
08.2009 - 10.2011
QA test lead
MASOOD TEXTILE
08.2006 - 07.2009
Sales executive
BAIG ELECTRONICS
01.2005 - 06.2006
Bachelor of Arts - MANAGMENT
PRIVATE COLLEGE
04.2002 - 05.2005
Associate of Arts - ARTS
SITYANA COLLEGE
04.2000 - 03.2002
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