Muhammad Amir Jamil
Jeddah,Saudi Arabia
Summary
Strategic IT Leader with proven expertise in digital transformation and project execution through data-driven strategies and process automation. Demonstrated ability to optimize resource utilization and reduce turnaround times while maintaining a cost-effective service portfolio. Skilled in risk management, developing disaster recovery frameworks, and enhancing vendor relations to ensure organizational resilience. Strong track record of delivering high-impact projects with rigorous oversight.
Overview
25
25
years of professional experience
1
1
Certification
Work history
IT System Application Manager
Gulf General Cooperative Insurance Company
Jeddah
01.2022 - 01.2026
- Implementation of Health, Motor and General Insurance Systems. B2B, B2C Portals implementation and integration with Third party and Regulators.
- Oversaw the development, design, and implementation of new applications and changes in existing systems, enhancing functionality and user experience.
- Implementing middleware for flexible and fast integrations.
- Reduced enterprise budgets through renegotiated contracts and optimized licensing options, improving efficiency and lowering costs.
- Streamlined regulatory compliance by establishing an IT governance framework.
- Developed an strategy to digitize internal processes, fostering a data-centric culture and automating customer channels.
- Boosted the company's competitiveness and market share by introducing innovative information technologies, such as automation to speed up service processing and deploying multiple digital channels for instant customer interaction.
- Streamlined the policy-making process by developing a comprehensive plan for IT initiatives, resulting reduction in project completion time.
- Embracing a digital revolution driven by Artificial Intelligence.
- Insurance Company
Acting IT Manager / Application Manager
Saudi Enaya Cooperative Insurance Company
Jeddah
12.2012 - 12.2021
- Implementation of core Health Insurance System (Toshfa, Mednext, Oracle GL,AR,AP) with multiple integrations (Payment gateway, Third Party, EClaims, E-Approval and Regulators) and Implementation of Online portal which enables online selling for Visit Visa, Tourist Visa, POS and SME business.
- Robotic Process Automation for Approval and Finance: Process Automation for Approval (covers standard approval) and Finance multiple processes.
- Increased efficiency by automating policy sales through a custom POS system in 4 months, resulting in 80% reduction in policy issuance time for brokers.
- Implemented agile methodologies for IT and new tech projects, leading to increased ROI and adoption by other business areas.
- Implemented a new data warehouse and analytical strategy that enabled data democratization across the company, providing leadership with instant access to data for decision-making.
- Achieved ISO 20000 certification, streamlining IT services and enhancing service quality and consistency.
- Implemented a robust business continuity and disaster recovery plan with automated backup and failover procedures, ensuring high availability of critical systems.
- Migration and Enhancement of data center which includes Firewall, Core Switch, Servers, Storage, SIEM Solution etc.
- Specialized Health Insurance Company
System Analyst
Prince Sultan Secretariat
Riyadh
01.2006 - 05.2012
- SPA Integration: Integration with Saudi Press Agency to gather news from 100+ sources.
- ETransaction System: Implementation of open workflow system, that will allow user and higher management to follow up their requests and send alerts thru an Email and SMS services.
- Web Portal for Content Management: Designed to maintain content (i.e. Reports, Multimedia, Country, Personality and Organizations profiles).
- Portal integrate with SPA to fetch news from different agencies with multiple rules to trigger notifications.
- Crown Prince Sultan Office
Software Engineer
Dar Al Riyadh
Riyadh
07.2004 - 01.2006
- Microsoft Great Plains Implementation: Customization of MS GP 8.0 ERP Solution as per Client Requirements; includes different GP forms and customized reports. Creating new Addon's (components) which is not available in MS GP.
- Stock Trading System: An automated stock system that consists of many different components which together provide a complete trading solution. User can create their portfolio, perform exchange activities, dashboard, customized watch list and Alerts.
- Implementation of SharePoint Portal: Designing, developing and implementation of SharePoint Portal.
- School Management System: Developed an ERP solution to automate the essential school administrative process and approval workflow.
- Group Holding Company - WIPRO Alliance Partner
Software Developer
Atallah Systems
Riyadh
10.2003 - 07.2004
- GIS Application: Design and Developed GIS Application for viewing vector and raster images. System can perform different operations on Vector Images i.e. Pan, Zoom, Buffering, Distance Calculator, Scaling, Graphical Representation etc. The Images can be seen on layers with features applied on individual layers. The application is used for data analysis purpose.
- Software Development Company
Software Quality Assurance Engineer
E-Dev Technology
Karachi
04.2002 - 04.2003
- QA on Dupont, Two Facto Security System: Dupont is a role-based user's authentication system and allow its user's to register online and activate their tokens.
- QA on Texaswise Energy Saving Portal: This is the Energy saving portal for Texas that provides registration and different techniques for energy saving for schools and residentials.
- QA on IDEA (Intelligent Prototype Generation Application): An Intelligent XML Data Entry Application takes XML as input and generates prototype application in JSP pages.
- QA on Environmental Data Gathering Application: Manages the complete information of all industries and other organization related to Environment.
- Software Development Company
Software Engineer
Dynamic Link Libraries (DLL)
Karachi
01.2001 - 02.2002
- Employee Information System: HR System that maintains Employee Time Sheet, Dues, Vacation etc.
- Stock Management System: Maintains Textile Stock in Warehouse.
- Software Development Company
Programmer
ASF Enterprises
Karachi
09.2000 - 11.2000
- Ability to maintain stocks of spare parts, maintain transaction, tenders and quotations against tenders.
- Automobile Parts Company
Education
Master of Science - Information Technology
Hamdard University
Karachi, PakistanBachelor of Science - Computer Science
FAST Institute, University of Karachi
Karachi, PakistanSkills
- Project delivery and management
- Change management strategies
- Agile methodologies proficiency
- Requirements analysis techniques
- Problem-solving capabilities
- Communication effectiveness
- Systems integration solutions
- Multitasking abilities
- Client requirement analysis
- Incident response management
- Vendor relationship management
- Problem resolution processes
- Scope definition
- Quality assurance methodologies
- Client engagement strategies
- Service level agreement compliance
- Resource allocation efficiency
- IT strategic planning
- Cybersecurity protocols implementation
- Business continuity strategies development
- Digital transformation
Certification
- Project Management Professional (PMP)
- Certified Ethical Hacker (CEH v12)
- RPA Developer Advance (UI Path)
- Professional Scrum Master (PSM I)
- ITIL V4 Foundation
- Microsoft SharePoint 2010
- Lean Six Sigma Green Belt
- COBIT 5 Foundation
Conferences and Courses
- Project Management Professional Training, PMI Karachi Chapter
- ISO 22301 Business Continuity Management Systems, Conference/Issuer of the certificate
- Project Management Professional Training, Hyoon
- Microsoft Products Launch 2005 (SQL Server, Visual Studio), Microsoft
- Microsoft Gulf Developer Conference 2005, Microsoft
- Microsoft Professional Developer Conference 2003, Microsoft
- Lean Technology Strategy, Linkedin
- Devops, Linkedin
- Data Governance, Linkedin
- Data Science and Analytics, Linkedin
- RPA, AI and Cognitive Tech, Conference/Issuer of the certificate
- Certified Ethical Hacker (CEH) v11, ITProTv
References
- Majed Hassan, IT and Business Transformation Manager, 00966-505788694
- Sultan Abdulrauf, Chief Executive Officer (Ex-CEO - Saudi Enaya), 00966-505624302
- Qasim Rashid, Chief Financial Officer (Ex-CFO - Saudi Enaya), 00966-54415 7108
- Rami Al Madhoun, Chief Financial Officer (Ex-CFO - Saudi Enaya), 00966-505693074
- Essam Masood, Chief Medical Officer (Ex-CMO - Saudi Enaya), 00966-500195720
Timeline
IT System Application Manager
Gulf General Cooperative Insurance Company
01.2022 - 01.2026
Acting IT Manager / Application Manager
Saudi Enaya Cooperative Insurance Company
12.2012 - 12.2021
System Analyst
Prince Sultan Secretariat
01.2006 - 05.2012
Software Engineer
Dar Al Riyadh
07.2004 - 01.2006
Software Developer
Atallah Systems
10.2003 - 07.2004
Software Quality Assurance Engineer
E-Dev Technology
04.2002 - 04.2003
Software Engineer
Dynamic Link Libraries (DLL)
01.2001 - 02.2002
Programmer
ASF Enterprises
09.2000 - 11.2000
Bachelor of Science - Computer Science
FAST Institute, University of Karachi
Master of Science - Information Technology
Hamdard University