Accomplished professional with expertise in operating systems and Microsoft Office. Proven problem-solving abilities and commitment to continuous improvement, with experience in solution engineering and technology upgrades. Skilled in workflow development, hardware management, and telecom software, with a track record in site surveys and fibre optics. Proficient in managing wireless networks and optimizing performance under tight deadlines.
Overview
20
20
years of professional experience
Work history
Engineer Telecom
SHABAKKAT KSA
Dammam Eastern Province, Saudia Arabia
12.2021 - 11.2025
Ensured network availability aligned with management targets.
Resolved all issues at BTS sites during corrective maintenance within assigned KPIs.
Executed timely rectification of Power and Environment faults at BTS/Node-B and BSC/RNC sites.
Conducted microwave link troubleshooting on NEC, RTN600 to 900 series, Huawei IPBB, and DWDM 9800.
Addressed Network 2G, 3G, 4G, and 5G hardware issues impacting performance within SLA/KPIs.
Command On 2G, 3G, LTE TDD and 5G.
Hand On New FTK sites VSWR Clearance and RTWP Clearance.
Coordinate with CISCO IP/ TX BO for Configuring ROUTE Vlan.
Configure and Patching Alarm for BTS and MINI BTS.
Having Experience to Clearance all type of MW, Optical Node and BTS Issues.
Making Visibility of NE’s on NMS by DCN managements.
Creating EPLA & LAG from site end during Visibility.
Resolution of all issues at BTS sites found during course of Corrective Maintenance activity within assigned KPIs.
To follow Field Operations SOPs along with improvement suggestions for Reducing fault occurrence and down time.
To ensure timely rectification of Power & Environment faults at BTS/Node-B sites, BSC/RNC Sites.
Dealing All issue related to BTS and Transmission System.
Microwave link troubleshooting activities with NMS Management on NEC , RTN600,950A,905.,910,980, RTN 380 E-Band, Huawei IPBB, Huawei DWDM 9800, M24 IPRAN & RNC.
Resolved all Network 2G/3G/4G & 5G Hardware issues effecting Network performance within assigned SLA/KPIs issues.
Interdepartmental coordination for operations and project related tasks
Streamlined workflow through effective task management strategies.
Trained junior engineers, enhancing skill sets and knowledge base.
Facilitated productive client meetings to communicate complex technical concepts clearly.
Deputy Cluster Owner
HYQUIP SOURCING & SERVICES (PVT) LTD.
Karachi, Pakistan
07.2017 - 12.2021
O&M alongside hands-on expertise in BTS and RTN TXN troubleshooting
Ensure network availability as per target assigned by management.
Resolution of all issues at BTS sites found during course of corrective & preventive activity within assigned KPIs.
Resolved all Network 2G/3G Hardware issues effecting Network performance within assigned SLA/KPIs issues.
To follow Field Operations SOPs along with improvement suggestions for Reducing fault occurrence and down time.
Maintain network KPIs by fulfillment of SLAs.
To maintain all important data/information for completion of CMtasks.
Close monitoring of project/expansion related activities to ensure there is no service degradation due to new launched sites/NE or expansion can be addressed timely and effectively.
OMC-R responsibilities like all external & internal alarms monitoring.
PCM checking and issue escalating to Field representative for rectification & taking feedback.
To ensure timely rectification of Power & Environment faults at BTS/Node-B sites, BSC/RNC Sites.
Microwave link Installation and troubleshooting activities with NMS Management on NEC & RTN300,600 to 900 series.
Rectification of TXN alarms reported on NMS and rectification of Node invisibility issues on critical.
To ensure TXN connectivity diagrams and databases are maintained and regularly updated.
BSC call testing coordination by Network switching system.
DG Trouble shooting in minimum time to save outage.
Interdepartmental coordination for operations and project related tasks.
Facilitating Administration, Finance AIMs, Procurement, Civil & Acquisition, PMO & Deployment and others Technical departments in resolving issues regarding operations.
Technical Support Executive
Hillcrest Solution PVT Limited for Huawei (Ufone)
Karachi, Pakistan
12.2015 - 07.2017
O&M alongside hands-on expertise in BTS and RTN TXN troubleshooting
Ensure network availability as per target assigned by management.
Resolution of all issues at BTS sites found during course of corrective & preventive activity within assigned KPIs.
Resolved all Network 2G/3G Hardware issues effecting Network performance within assigned SLA/KPIs issues.
To follow Field Operations SOPs along with improvement suggestions for Reducing fault occurrence and down time. Maintain network KPIs by fulfillment of SLAs.
To maintain all important data/information for completion of CM tasks.
Close monitoring of project/expansion related activities to ensure there is no service degradation due to new launched sites/NE or expansion can be addressed timely and effectively.
OMC-R responsibilities like all external & internal alarms monitoring.
PCM checking and issue escalating to Field representative for rectification & taking feedback.
To ensure timely rectification of Power & Environment faults at BTS/Node-B sites, BSC/RNC Sites.
Microwave link Installation and troubleshooting activities with NMS Management on NEC & RTN300,600 to 900 series.
Rectification of TXN alarms reported on NMS and rectification of Node invisibility issues on critical.
To ensure TXN connectivity diagrams and databases are maintained and regularly updated.
BSC call testing coordination by Network switching system.
DG Trouble shooting in minimum time to save outage.
Interdepartmental coordination for operations and project related tasks.
Facilitating Administration, Finance AIMs, Procurement, Civil & Acquisition, PMO & Deployment and others Technical departments in resolving issues regarding operations.
Technical Support Executive
HRSG PVT limited for (Ufone)
06.2015 - 11.2015
O & M and hands on working on BTS & RTN TXN troubleshooting
Technical Support Executive
HRTS communication (Ufone)
07.2008 - 05.2015
O & M and hands on working on BTS & RTN TXN troubleshooting
Transmission Technician
HUAWEI Technologies Pvt. Ltd.
02.2007 - 07.2008
Pakistan Telecommunication Mobile Limited (Ufone)
Responsibilities BSS Engineer in Huawei Technologies Pakistan
Technician
Prime Telecommunication Engineering services
02.2006 - 02.2007
COMPLETE BTS INDOOR& OUTDOOR INSTALLATION AS WELL AS OIL IN (WARID PROJECT) MOBILINK PROJECT ALL N.S.S & B.S.S TRANSMISSION WORK
Education
DAE - Electrical
City Institute of Science And Technology
Karachi
02.2022
INTERMEDIATE - PRE_ENGINEERING
Karachi
06.2023
Matriculation - Science
Board of Secondary Education
Karachi
Skills
Operating systems (DOS, Windows)
Microsoft Office proficiency (Word, Excel, PowerPoint)